Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
The Role
The Platform Architect is a technical advisory role, helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations, and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed
for long-term success.
Essential Job Functions:
Work with the customer, including executives, platform owners, enterprise architects, and development teams, during the structuring and implementation of solutions.
Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
Provide a variety of knowledge across multiple workflows.
Develop relationships with technical and business leaders at the customer site to understand ServiceNow's role in their digital transformation vision.
Translate goals to outcomes into a customer roadmap.
Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.
Manage technical governance and a delivery operating model and governance.
Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow's leading practices.
Be an active contributor to leading practices and expertise related to the ServiceNow platform.
Support the professional development of others through means of mentoring.
Basic Qualifications:
ServiceNow Certifications: Certified Technical Architect (CTA) or the minimum certification requirements to qualify for the CTA Program, which include:
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Certified System Administrator Certification (CSA)
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Certified Application Developer (CAD)
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Any two Certified Implementation Specialist (CIS) disciplines (ServiceNow may require specific CIS certification based on customer/account-specific outcomes)
12+ years of progressive experience as part of a professional services organization or equivalent education/experience
Consulting experience
Creativity and comfort with running programs independently within a "startup-paced" environment
Success driving complex issues through analysis and resolution
Ability to relay complex information to a diverse set of audiences, both technical and non-technical
Develop relationships with customers, squad, and ServiceNow partners to deliver exceptional customer success
Large program experience leading architecture and design
Enterprise architecture experience
Cloud application technology experience
Must have one or more of the following items
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Provide product expertise, technical guidance, and implementation leading practices for SAM project.
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Platform-wide technical guidance and strategy (Ongoing Health Assessments, Technical Governance, Product Adoption Roadmaps).
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Platform-wide technical guidance and strategy (Ongoing Health Assessments, Technical Governance, Product Adoption Roadmaps) AND Advisory guidance on HRSD implementation
Other Qualifications:
Must be a U.S. citizen based in the United States
Ability to gain government clearance.
Experience working with the US Public Sector / Government
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $125,600 - $233,200.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (GSS-HR-ER@dxc.com) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
