Job Description Summary
The Support Operations Manager has responsibility for Sourcing, Warehouse & Logistics, Facilities and EHS at GE Aerospace Flight Test Operation. In this role you will lead a team to oversee and manage all aspects of support operations at multiple locations. This position will have management and leadership responsibility for exempt employees and non-exempt employees, contingent workers and purchased services. The manager will work with other staff and teams at Flight Test Operation to drive continuous improvement, ensure reliability and consistency of daily operations.
In this role you will be responsible for major and complex assignments with long-term business implications, manage complex issues within functional area(s) of expertise, and contribute to the overall business strategy. High levels of operational judgment are required to achieve outcomes required. Impacts and manage the team's ability to achieve service, quality, and timeliness of objectives. Drives initiatives to improve the effectiveness of the team and interfaces with other functions to provide effective coordination of metrics, dashboards, functional processes, and cross-functional initiative coordination.
Job Description
Roles and Responsibilities
Manages a small to medium team of direct reports and dotted line reports. Develop and implement strategy for the area of responsibilities, including control of resources and influences policy formulation.
Accountable for partnering with site leadership to establish training programs to continually improving employees' technical capabilities and knowledge of governing procedures, regulations, and requirements.
Monitoring, preventive, and corrective maintenance on manufacturing and utility equipment/ systems. Ensures minimum response times to equipment breakdowns and achievement of equipment availability targets.
Building and property maintenance, including all aspects of on-site facility maintenance.
Planning for capital investments and expense management regarding installations/repairs of production and facility equipment. Lead projects through schematic, design engineering, financials, bidding, construction, and project closeout. Manage project financials and schedule.
Manage the buying process for Flight Test Operation. Apply sourcing policy, interface between supplier and entity with respect to specifications and budgets. Place and follow-up on purchase orders. Manage relationships with suppliers for execution.
Accountable for receiving, warehousing, and releasing materials into production. Manage & drive systemic improvements in material control processes and systems.
Engages in the site's Environmental, Health and Safety programs to ensure compliance with all tasks and projects performed. This includes compliance with all regulatory requirements.
Supports physical security and crisis management program for protection of assets and employees. Serves as primary or alternate site security leader.
Interprets simple internal and external business challenges and recommends best practices to improve products, processes, or services. Stays informed of industry trends that may inform work.
Embraces and integrates Lean principles to drive productivity, on-time delivery, process capability, and stable operations in our increasingly complex and demanding environment.
Uses high level of judgment to make decisions and handle complex tasks or problems that impact the quality function and site operations. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and can construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
Perform other duties as assigned.
Required Qualifications
Bachelor's degree in engineering from an accredited university or college
Minimum of 5 years of experience in a highly regulated environment.
ELIGIBILITY REQUIREMENTS:
Must be a U.S. Citizen
Ability to obtain and maintain a U.S. DoD Security Clearance.
Ability and willingness to work flexible and off-shift hours (including 1st, 2nd, 3rd shift, nights, weekends, and holidays) when business needs dictate.
Ability and willingness to travel to and support operations at offsite locations when business needs dictate.
Desired Characteristics
Demonstrated commitment to health and safety, champions efforts to ensure that team members are safe.
Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs.
Established project management skills. Strong organizational skills with proven ability to lead multiple initiatives/projects to completion simultaneously.
Experience leading teams directly or indirectly; team champion and advocate, with effective leadership/team building skills. Ability to guide, coach and influence others.
Ability to effectively manage time and establish priorities across many assignments in a fast-paced, dynamic environment.
Ability to interface effectively with all levels within the company as well as organizations outside GE, i.e., regulatory agencies and subject matter experts.
Prior experience with aircraft operations, aviation maintenance support, aircraft flight test, engine development testing or flight testing, manufacturing or maintenance, repair, and overhaul of aviation systems.
EHS experience with a focus in manufacturing, laboratory, or test environment
Demonstrated operations management experience.
Prior experience as a manager, leading teams in the aerospace/aviation industry.
The base pay range for this position is $156,300 - $260,700. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close on 2/1/2025
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirements Savings Plan, a tax-advantages 401(K) savings opportunity with the company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, adoption assistance, paid parental leave, disability insurance, life insurance and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088 EEOC KnowYourRights 10 20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
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