The Opportunity:
In this role, you will report to the Site Services Supervisor and will work closely with the Avantor's Lab and Production Services team of over 1,500 on- and off-site expert personnel - and our customers - to perform customized, mission-based lab work and research protocols that help return time back to science. What we're looking for: Education: High school diploma or GED is requiredExperience: 1+ years' customer service, inventory replenishment, or material handling experience is preferred.Collaboration Tool: Microsoft Office suite Qualifications: Able to lift 50 lbs. required
Ability to stand/sit for various lengths of time
Some work areas require donning of extreme cold temperature protective clothing (jackets, gloves, etc.).
Wearing of safety-toe footwear, safety glasses, and other customer defined protective garments will be required in specific work areas
Computer literacy including intermediate proficiency in Microsoft Office including Word and Excel required
Conform to all company and customer requirements for background checks, health and safety issues, security clearances required
Strong communication required
Excellent Customer Service Skills; display a professional can-do demeanor required
Perform duties with the highest regard for safety and quality required
Must be flexible, forward- thinking, motivated, and have the ability to act independently required
Problem-solving skills and the ability to prioritize tasks required
Spill containment training, IATA, DOT, IMDG and OSHA Right to Know experience is desired
Cross referencing and inside sales experience desired
Previous experience working in a manufacturing environment is strongly desired
Valid Driver's License and/or reliable transportation required
A strong work ethic and (initiative)
Ability to work independently or as part of a team
Ability to work in a fast-paced environment
How you will thrive and create an impact: Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: Facilitate orders for consumable lab inventory replenishment
Manage customer's point of use or stockroom inventory
Responsible for logistical activities such as shipping and receiving of materials through coordination with 3rd party couriers.
May handle and manage chemicals, including hazardous materials.
Training on forklift operations/safety may be required.
Basic order entry and follow-up on existing backorders.
Maintain and check safety stations.
Update and maintain St