In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.
Job Description:
Parsons is looking for an amazingly talented Field Service Technician to join our team in Korea! In this role you will get to be on the forefront of a dynamic software solution providing the military customer with powerful decision making capabilities.
What You'll Be Doing:
- Act as the primary on-site program point of contact for user questions and issues for customers across the Korean Peninsula.
- Act as the primary on-site trainer for the software user base. Training consists of a full-day class for up to 20 personnel twice a week at various locations. Training frequency can increase to daily during times of high operations
- Testing new software.
- Occasionally perform server updates/system administration tasks under the guidance of senior off-site system administrators.
- Manage user and group accounts within the software.
- Work with customers to develop and recommend updates to Tactics, Technics and Procedures (TTPs) to fully utilize the solution capabilities and maximize application usage in the Korean Area of Operations.
- Liaise with our team members around the globe to discuss new solutions and understand their applicability to the Korean customers.
- Understand the Korean Theater's mission requirements and identify how our solutions support them.
- Collect and document requirements from current and potential user communities.
- Assist with deployment of updated software and solutions at fast-paced intervals.
What Required Skills You'll Bring:
- Active Secret security clearance.
- Experience conducting or supporting military operations / exercises.
- 5 + years of customer-facing experience.
- Strong verbal and written communication skills.
- Strong experience conducting a training environment
- Strong public speaking skills
- Experience on small, agile teams.
- Ability to travel to customer sites (up to 3 hours away)
What Desired Skills You'll Bring:
- Experience working with geographically dispersed teams.
- Ability to change direction as customer requirements dictate.
- Desire and ability to learn new skills and technology.
Minimum Clearance Required to Start:
SecretThis position is part of our Federal Solutions team.Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.
Salary Range:
$83,300.00 - $145,800.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!
