Technical Specialist 2 - San Jose, CA
ID 13013
Location San Jose, CA
Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=13013)
Your Future at M.C. Dean
We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better.
We are seeking a Technical Specialist 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.
Clearance/Citizen Type: No Clearance Required, no citizenship required
Work Type: Full-time
What you'll do:
We are looking for an experienced Technical Specialist to help drive automation of access control groups, processes and policies of all security systems and help pioneer the development of the program. In this position, you will interface with team members and the client regularly, develop and present reports, identify process gaps and improve the overall system management. The selected candidate will develop the physical access control service line to help manage the ever-growing security systems.
The selected candidate will be responsible for establishing and instituting access control best practices for managing enterprise access.
Build efficiencies and automate processes with auditing abilities.
Identify process gaps and areas of improvement that have an impact across the program
The selected candidate will create and update documentation, playbooks and workflows as necessary when information is incorrect or obsolete.
The selected candidate will create detailed project plans that includes schedules, scope, deliverables, timeline and key milestones.
The candidate will lead projects and use project management methodologies and tools.
The selected candidate will help build automation into access control list management, clearance management and group access management
The selected candidate will report weekly, monthly and quarterly project statuses and performance to key stakeholders.
Key Requirements:
Education / Experience: High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems or Associates with 6+ years of experience.
Preferred Experience :
Demonstrate significant technical experience and/or Bachelor's Degree (Bachelor in Computer Science, Engineering, Business or other similar programs)
Experience and skills project management
Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision
Support and author playbooks, white papers for information sharing and collaboration
Strong oral, written and presentation skills.
Demonstrated background working with multidisciplinary teams.
Demonstrated time management and organization skills to meet deadlines and quality objectives.
CCure Installer/Maintainer Certification
Desired Qualifications:
Experience with Google suite platform
Experience with Physical Security Systems such as Access Control (CCURE), Video Management, and Intrusion Detection
Strong understanding in scripting, coding and formulas.
Proficient in automating processes and conducting gap analysis to further identify areas of improvement
Excellent communication skills verbally, through email and chat groups
Attention to detail and ability to maintain accurate work logs
Familiarity with access control list, groups, space owner processes and clearances
What we offer:
A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
Open and transparent communication with senior leadership as well as local office management.
We also offer an excellent benefits package including:
A competitive salary
Medical, dental, vision, life, and disability insurance
Paid-time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave
Pay Range: $86,550 - 115,400
Abilities:
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.
Attend regular in-person meetings with customers outside of assigned office.
Possess driver's license and vehicle for transportation to customer sites.This position may require ongoing or intermittent use of a company vehicle.
Selected candidates must possess an acceptable driving record in accordance to our policy
Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.
EOE Minorities/Females/Protected Veterans/Disabled
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