We have an outstanding Contract position for aCall Center Service Representativeto join a leading Company located inHouston, TX.
Pay Rate: $15.00 per hour
Possible Temp-to-hire
Work Location: 100% onsite in Houston, TX
Job Responsibilities:
Act as customer service interface to internal employees and external customers and perform all service related activities (Sales Orders, RMAs, warranty , center set-up, contracts, and consignment procedures).
Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
Perform returned materials process including initiation, receipt, expediting and closing RMAs.
Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
Receive product orders and process to shipment.
Provide international customer service at times, and in such event , work a flexible schedule.
Perform other related duties as assigned, including special projects.
Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Basic Hiring Criteria:
High School or equivalent
2+ years of Call Center experience required
Must have strong verbal and written communication skills
Must be able to type 35 WPM (typing test required)
Must be flexible for shift availability
Must be punctual and reliable
Must be available for two weeks training ( First Two weeks Mon - Fri 9am - 6pm CT)
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
S:CLZTX-CLZCENTRAL
