The Opportunity: This position will be responsible for providing pre- and post-sales support to customers and advising on application-specific deployments to ensure customer success. Our Technology: Safran Federal Systems provides Resilient Positioning, Navigation and Timing (R-PNT) solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies. How I will contribute:Identify current and future customer program requirements through interactive discussion with customers.Provides product, service, and technical information in response to customer requests.Prepare and execute trainings and pre-sales product demonstrations of SFS products and capabilities.Lead customer engagements as the application and system integration expert.Work with the Sales and Program Management teams to develop and grow the business while providing the highest levels of satisfaction to the customer.Support SFS software & hardware integration into customer systems.Act as the primary interface between SFS Sales and Engineering teams to provide support to customers.Provide onsite:Demonstrations, trainings, evaluations, testing, installation, maintenance, debugging, integration, etc.What you bring to the role: 8 years of prior relevant experienceBachelor's degree in Engineering preferred. A combination of education and experience will be considered.Prior military experience or intimate knowledge of US Defense industry preferredExperience interfacing with government organizations and DoD contractors preferredActive security clearance or ability to obtain a security clearance (Secret)Requires the ability to perform under minimal supervision remotely.Demonstrated track record utilizing superior customer service skills to advance sales capabilities to external customersAbility to handle complex problems with analytical thinking skills and engage with customers enthusiastically.Demonstrated track record of progressive leadership.Ability to travel domestically as needed (30%).Ability to be agile and have fun!Some of the Good Stuff: Annual Bonus OpportunityMedical, Dental, Vision, Health Savings Account, Flexible Spending AccountPaid Time Off401k Retirement Program with Employer MatchGym Membership ReimbursementTuition Reimbursement ProgramEmployee Career DevelopmentFlexible working arrangementsExcellent culture
