Job Title: Front Office Receptionist
Location: San Jose, CA
Position Type: Temp to Hire
Pay Rate: $22-$27/hr. Weekly Pay!
Schedule: Monday-Friday 8AM-5PM
You MUST have a minimum of one (1) year of experience in a dental or healthcare environment using EPIC!
Job Responsibilities:
Answer all Call Center incoming calls and properly route calls via appropriate transfer, message taking, or follow-up and return call.
Monitor calls on hold to prevent long wait times.
Relay patient questions, requests, and other calls to the appropriate person/department.
Schedule, reschedule and/or cancel medical appointments as requested by the patient and in accordance with Appointment Scheduling Policy.
Collect, update, and verify all pertinent patient demographic and insurance information.
Communicate regularly with the supervisor on the status of operations, patient access, medical records, insurance coverage updates and any other related issues.
Communicate with outside specialists' offices, and other clinics and hospitals.
May provide administrative support to health care providers and management.
May collect payments from patients in accordance with AACIs policies of handling cash.
Complete other duties and related projects as assigned.
Qualifications:
Fluent in Spanish is required (reading, writing, translating).
Minimum of one year of experience in a dental or healthcare environment
Experience using electronic practice management systems is strongly preferred.
Demonstrate strong customer service skills.
Demonstrate understanding of patient services principles.
Demonstrate working knowledge of community primary care and mental health comparable outpatient clinic operations.
Strong oral communication skills and effective writing skills.
Attention to detail and organization.
Demonstrate working knowledge of HIPAA guidelines.
Demonstrate basic problem-solving skills and use proper communication channels until the problem is solved.
Ability to work independently as well as in a team environment.
Computer skills including proficiency in data entry, internet use and Microsoft office applications.
Why work for Adecco:
Weekly pay
401(K) Plan
Skill Training
Excellent Medical, Dental and Vision benefits
Pay Details: $22.00 to $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
