Sr. Technical Program Lead Chick-fil-A, Inc.
20191
Atlanta, Georgia
Information Technology
Experienced Professionals
10%
Exempt
No
4
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Job DescriptionOverview
The Supply Chain Technology team actively partners to lead the development of the omni-channel supply chain network of the future. The team works with Supply Chain business partners and internal stakeholders to build and sustain the product pipeline for a $24 billion Restaurant Chain with over 3,000 Restaurants, and a supplier and distribution network of over 10+ partners and 20+ production facilities.
As a Technical Program Lead, you will serve on a product team that delivers digital solutions in support of Supply Chain sourcing leads category strategy to ensure Chick-fil-A Quality Product is available at a fair market value. Key business outcomes in the Strategic Sourcing Tools domain are digitally enabled by a suite of custom and 3rd party software solutions. These digital solutions curate advanced analytics, capacity and contingency risk modeling, identification of cost drivers to inform strategic decision making in service of our procurement teams and executive leaders. This role will live in our Digital Transformation and Technology (DTT) department and work closely with an Agile team including product managers, software engineers, data analysts, quality engineers, and system reliability engineers. This role requires technical, data, and analytical skills and aptitude for translating Supply Chain needs and capabilities into tactical backlog items for the engineering team.
Additional Function-Specific Duties:
Steward opportunities and appropriate usage of embedded intelligence (AI) solutions
Working experience with the Product Operating Model and other Agile development approaches and techniques
Experience with technical systems, data structures and languages
Experience with UX/UI design
Experience in driving teams and management to decisions from a position of influence
Responsibilities
Partner closely with Supply Chain Product Managers to develop a vision and strategy for the Strategic Sourcing Tools that are critical for empowering our sourcing leads with actionable data as well as the digital ecosystem that makes sense for how they define and act upon their respective category strategies
Considered an SME for the technical initiatives and programs supported. Owns the relationship with the support resources and maintains relationships with technical leads to enable outcomes
Translate business requirements into stories and technical requirements for the product backlog; collaborate with the product managers to refine and prioritize stories according to business needs
Partner with technical and business teammates to document current-state and future-state business process requirements including data flows, configurations, and reporting needs
Lead the resolution of bugs and system-related issues.
Proactively identify needs to collaborate across other product and platform teams as required
Contribute to delivering value to stakeholders and ensuring it is maximized at the end of every sprint.
Lead and coordinate all software version upgrades with business stakeholders and software vendors to ensure successful migrations and minimal business interruptions.
Required Qualifications (Knowledge, Skills, & Abilities)
Appreciation for the need to define outcomes before solutioning
Strong analytical and problem-solving skills; ability to manage multiple priorities and meet deadlines
Pursues continuous improvement and exhibits personal drive for excellence
Self-starter who completes responsibilities with minimal supervision
Methodical, investigative, and inquisitive mind with attention to detail
Preferred Qualifications (Knowledge, Skills, & Abilities)
Thrives in creating clarity from ambiguity
Required Years of Experience4Preferred Years of Experience7Travel Requirements10%Required Level of EducationBachelor's degree or equivalent experiencePreferred Level of EducationMaster's DegreeRequired Major/ConcentrationENGINEERING, INFORMATION SYSTEMS, COMPUTER SCIENCE, OR RELEVANT FIELD OF STUDYPreferred Major/ConcentrationSUPPLY CHAIN MANAGEMENT, SPECIFICALLY PROCUREMENTRelocation Assistance ProvidedNo
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Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. It is and has been the policy of Chick-fil-A to ensure that all individuals are provided equal employment opportunities without regard to disability. Accordingly, Chick-fil-A will make reasonable accommodation(s) for the physical and/or mental limitation(s) of an otherwise qualified individual with a disability - whether an applicant or current employee - unless an undue hardship would result. If you believe you may require a reasonable accommodation due to a disability in connection with your application and/or the hiring process, please contactstaffselection@chick-fil-a.comas soon as you realize this need.
