Sr. Lead Systems Analyst, Identity & Access Chick-fil-A, Inc.
19636
Atlanta, Georgia
Information Technology
Experienced Professionals
10%
Exempt
No
4
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Job DescriptionHow We Work At Chick-fil-AChick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first. Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.Overview
As a Sr. Lead Systems Analyst on the Identity team, you play a pivotal role in shaping Chick-fil-A's Identity ecosystem. You will leverage your specialized skillsets across key identity platforms and deep expertise in Provisioning and Lifecycle Management.
Beyond technical execution, you will be instrumental in shaping and leading the strategic vision for our Provisioning and Lifecycle Management program. This includes driving key strategic conversations, influencing program direction, and defining a roadmap that ensures our identity solutions are robust, scalable, and aligned with Chick-fil-A's evolving business needs. As Chick-fil-A's business expands and identity requirements become more complex, your leadership in these strategic areas, combined with implementing new processes and systems, will enable us to scale and thrive.
Responsibilities
Owns decisions and sets the direction, vision, design, and strategy in the area of Provisioning and Lifecycle Management.
For multiple medium-large systems, responsible for defining requirements, identifying technical solutions, execution of technical tasks, creation of documentation (requirements, process maps, test plans, etc.), and communication with functional partners.
Make decisions related to vendor management, budgeting, negotiate contracts, and planning.
Support and troubleshoot high complexity and/or business impacting issues and assist other team members with lower complexity issues.
Support the work of more junior people on the broader team and communicates with functional partners or vendors related to assigned areas of work.
Considered a Subject Matter Expert (SME) and responsible for overseeing the execution of a monitoring strategy.
Understand all aspects of system including how they interact with and/or impact other systems or business processes.
Influence the strategy of assigned systems and area of responsibility and expected to collaborate and build roadmaps with partners/stakeholders.
Own decisions and sets the direction, vision, design, and strategy in key areas of responsibility.
Accurately and confidently represent assigned system(s) to leadership teams and gain support for initiatives. Able to fully own the lifecycle of systems.
Influence functional partners and teams or peers and can contribute to broader discussions and procedures that are not specifically in assigned area of expertise (ie: task force, architecture forum, emerging technology).
May represent the organization to outside organizations or other forums.
Required Qualifications (Knowledge, Skills, & Abilities)
Specific work in Identity, Provisioning and Lifecycle Management
Experience with Birthright access
Scripting experience (Python, XML)
Self-starter who completes responsibilities with minimal supervision
Excellent written and verbal communication skills
Sharp analytical and problem-solving skills
Excellent personal and relational intelligence?
Strong decision-making skills
Strong team collaboration skills
Pursues continuous improvement and exhibits personal drive for excellence
Methodical, investigative and inquisitive mind and attention to detail
Adaptable and flexible approach to work
Ability to effectively manage vendors
Preferred experience with SailPoint Identity IQ and/or SailPoint Identity Security Cloud
Required Years of Experience4Preferred Years of Experience6Travel Requirements10%Required Level of EducationBachelor's degree or equivalent experiencePreferred Level of EducationBachelor's DegreeRequired Major/ConcentrationComputer Engineering, Computer Science, or related technical fieldRelocation Assistance ProvidedNo
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Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. It is and has been the policy of Chick-fil-A to ensure that all individuals are provided equal employment opportunities without regard to disability. Accordingly, Chick-fil-A will make reasonable accommodation(s) for the physical and/or mental limitation(s) of an otherwise qualified individual with a disability - whether an applicant or current employee - unless an undue hardship would result. If you believe you may require a reasonable accommodation due to a disability in connection with your application and/or the hiring process, please contactstaffselection@chick-fil-a.comas soon as you realize this need.
