Adecco is assisting our client in Wilmington, OH search for a Data Center Support associate. This is a temporary assignment with some possibilities of long-term employment.
Schedule is 3rd shift: Sunday through Friday, 11:30PM to 8:30AM
Pay rate is $17.14 an hour.
Primary Responsibilities:
Provide first-level technical support to users via phone, email, or in person.
Manage user accounts, including password resets and account setups.
Monitor the status of automated processes to ensure they are functioning.
Document and track support requests in the help desk ticketing system.
Escalate complex issues to higher-level support teams when necessary.
Follow up with users to ensure issue resolution and satisfaction.
Assist in applying patches and updates to operating systems and applications.
Maintain and update system documentation, including configurations, procedures, and troubleshooting steps.
Required Qualifications:
High school diploma or equivalent; Associate degree in IT or a related field is a plus.
Basic understanding of computer systems, networks, and software applications.
Strong problem-solving and communication skills.
Ability to work well in a team environment and prioritize tasks effectively.
Eagerness to learn and adapt to new technologies.
Preferred Skills:
Familiarity with Windows operating systems
Experience with basic troubleshooting tools and techniques.
Customer service experience is a plus but not required.
Click on Apply Now to be considered for this Data Center Support job in Wilmington, Ohio, or any related opportunities with Adecco.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records.
Pay Details: $17.14 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
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