Adecco is seeking a Technical Support Specialist to join our client's team in Pompano Beach, FL. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users. You will diagnose, troubleshoot, and resolve hardware and software issues, ensuring the smooth operation of our IT infrastructure.
Top reasons to work with Adecco:
Competitive weekly pay: $29.00 per hour
Upskilling opportunities through the Adecco Aspire Academy
Dedicated onboarding specialist to guide you from offer to your first day.
Requirements:
Strong experience with Windows Operating Systems, Android devices, Configuration Manager, Active Directory, and corporate networks
Associates Degree in Information Systems, Computer Science, or related field
Bachelor's Degree in Information Systems, Computer Science, or related field preferred
5+ years of experience in a technical support role
Key Responsibilities:
Provide first-level technical support for end-user devices (PCs, laptops, tablets, Android devices, printers, scanners, etc.)
Diagnose, analyze, and resolve hardware and software issues
Install, configure, and troubleshoot Windows Operating Systems and Android devices
Support network infrastructure
Deploy new technologies and devices
Utilize ITSM software to document and track work
Collaborate with other IT teams to implement technical strategies
Communicate effectively with end-users regarding IT changes and outages
Adhere to strict information security guidelines
Pay Details: $29.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
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