Store Sales Manager Job Description
Title *: * Store Sales Manager
Department *: * Store Operations
Reports to _:_ General Manager - Retail Stores
Basic Functions
Responsible for all aspects of Store Operations.
Accountable for store profits by maximizing sales, providing excellent customer service, managing inventory and controlling expenses.
Ensures that all Williamson-Dickie Retail Stores Co. policies and procedures are implemented, as stated in store manuals and memos.
Maintains all principles and standards of merchandise presentation, daily operations and personnel activity.
Performs other duties as required/assigned by supervisor
Specific Functions ,_ _Duties and Responsibilities
Sales Generation
Achieves monthly sales plan projections through personal salesmanship and management endeavors.
Maintains well-trained Assistant Sales Managers and/or Sales Associates who are able to promote The Williamson-Dickie Retail Stores Co.products and image.
Develops a regular clientele and services their needs, within Company guidelines. Develops a good knowledge of the Williamson-Dickie Retail Stores Co. products and stays aware of industry trends.
Maintains awareness of competitive activity and communicates issues to the General Manager - Retail Stores as appropriate.
Purges inventory of defective/damaged goods by implementing clearance procedures and damages out of stock.
Customer S_ _ervice
Ensures all customers are greeted and engaged.
Maintains well-trained Assistant Sales Managers and/or Sales Associates, ensuring good customer service.
Schedules staff to maximize customer service needs during peak daily, weekend and holiday periods.
Staff Supervision and Training
Actively recruits and hires Sales Associates and Assistant Sales Managers and completes their training per Company programs to ensure Company performance standards are met.
Ensures the store is properly staffed to meet scheduling needs.
Follows Company criteria for properly hiring, reviewing, coaching, disciplining, promoting and terminating Sales Associates and Assistant Sales Managers, with the proper approval.
Merchandising
Implements all basic Company merchandising principles and standards for proper sales floor display.
Follows through with signage and display of all catalogs, newspaper advertisements and seasonal promotions as directed.
Ensures all stock is represented on the sales floor.
Adheres to Company housekeeping policies.
Reports product problems to Home Office.
Protects Company gross margins by ensuring accuracy in retail pricing, to include current price cards, clearance pricing, promotions and damaged merchandise markdowns.
Expense Control
Ensures that payroll guidelines are followed.
Controls all variable expenses of operating the store within established approval levels.
Daily S_ _tore O_ _p erations and Documentation
Ensures that all day-to-day activity is carried out according to Company policy and procedures.
Uses and manages all POS equipment and functions as determined and intended by the Company.
Completes all Company-required forms and documents as requested and within necessary timeframes for all operational, merchandising and personnel administration issues.
Fulfills requests for detail from Home Office.
Protection of Company Assets
Accounts for all merchandise movement into and out of the store.
Ensures paperwork and POS system accuracy through diligent daily review to prevent fraud or book losses.
Is fully responsible for preparing for and taking physical store inventory.
Takes security measures during and after store operating hours to protect assets.
Reports all cases of suspected internal and external dishonesty to General Manager - Retail Stores.
Files necessary freight claims.
Sees that all funds and deposits are secured each day.
Possesses and controls personal premises key and monitors assignment of other premises keys to designated store staff members, as authorized.
Maintains key control functions for premises and equipment.
Ensures that the locks are changed in the event of staff changes requiring reassignment of keys.
Store M_ _aintenance and A_ _ppearance
Maintains the physical sales floor standards (e.g., walls patched/painted, doors/locks/hinges working properly, carpet cleaned as necessary, windows washed, etc.).
Presents major repair/maintenance needs to General Manager - Retail Stores for approval.
Self-Development
Completes special projects assigned by the Home Office or General Manager - Retail Stores, which may include permanent or temporary assignments such as visual merchandising, training new managers, managing another store on an interim basis and assisting with new store openings.
Advances personal job knowledge and management skills by reading or any other means.
Physical Capabilities Required
Stamina to fulfill the work requirements of a 40-hour minimum work week, to include evenings, weekends and holidays.
Ability to move and lift up to 50 lbs of products using proper equipment and techniques.
Ability to use all equipment, ladders and fixtures provided by the Company to merchandise the store and complete other job duties.
Skills, Attributes a_ _nd Experience Required
College degree or equivalent retail management experience .
Proven sales ability.
Effective leadership skills.
Oral and written communication skills.
Analytical ability.
Effective problem-solving ability.
Basic merchandising ability
Proficient in use of Microsoft applications (Excel, Word and Outlook).
Professional appearance and presentation.
Hiring Range *: *
$62,400.00 USD - $78,000.00 USD annually
Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.
Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com . VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
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