The Cybersecurity Security Operations Center (CSOC) Manager's core function is to provide leadership and oversee the administration of the CSOC, including security engineers and security analysts. The CSOC is responsible for monitoring and alerting on cybersecurity events, ensuring the maintenance of the current and future technologies, and continually analyzing threat data to find ways to improve the organization's security posture. This position requires both the ability to tactically focus on immediate threats at hand as identified in alerts and intelligence as well as strategically remain focused on Initiatives tasked by senior leadership. Candidates must be highly analytical, technically competent, and have an ability to provide focus and calm during incident response scenarios. The ability to lead groups or move forward initiatives is essential. In addition, the ability to plan for future team needs requires staying informed of current events in technology platforms and the Cybersecurity industry.
Operational Management
Manage team employees reporting directly to you. Responsibilities include preparing midyear and annual staff evaluations and addressing both opportunities for growth (such as promotions) or improvement (such as employee performance improvement plans) as performances warrant.
Manage the on-call rotation and time off for the SOC
Providing regular training sessions and mentorship opportunities to facilitate knowledge-sharing within the team.
Hiring new staff members or contracting outside services to supplement your team's capabilities when needed.
Support existing and future contractual relationships with technology and service providers. This includes working with providers to address support issues as well as working with management and procurement.
Work with upper management to track and manage team spending and assist in preparing annual budgets.
Lead your team and communicate with management during incident response (IR) to ensure timely notification and containment occur. Responsibilities include ensuring communicating, documenting IR progress, and following through with post-mortem reviews.
Ensure CSOC meets regulatory compliance of both internal and external auditors by adherence to policies and procedures. Ensure version control of SOC alerts as well as least privilege access to logs and investigation data.
Ensure synchronization and collaboration between the CSOC and Cyber Threat Intelligence team.
Work with other departments to identify the root causes of security incidents and develop strategies to mitigate these risks.
Strategy & Planning
Work with employees on Individual Development plans. Interface with management and Human Resources to ensure plans meet business needs and provide measurable advancement steps to employee promotion and realization of career goals.
Provide insight and guidance in support of Governance Board meetings for existing or future spend
Plan out and monitor annual spend for CSOC.
Improve incident response times, reduce false positives and other extraneous alerts, and enhancing threat detection capabilities.
Work with CSOC and architecture in determining technology and resource requirements.
Participate in engagement with other service families and departments in addressing CSOC logging and monitoring needs. Engage with same groups in developing Enterprise logging and monitoring strategies and solutions.
Stay abreast of business and technological developments to properly prepare CSOC future posture.
Acquisition & Deployment
Work with upper management to understand budget availability to shape CSOC efforts.
Supervise team and/or perform compliance assessments to include Proof of Value (PoV) or Proof of Concept (PoC) for new program security tools.
Provide an accurate technical evaluation of the software application, system, or network, documenting the security posture, ca
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