Overview
JOB TITLE: Openlink Endur ETRM Delivery Lead
CAYUSE COMPANY: Cayuse Commercial Services, LLC
LOCATION: Remote
POSITION TYPE: Independent Contract
PAY RATE: $75-100 per hour - 1099/C2C
About Cayuse Commercial Services, LLC:
In addition to talent and resources, contracting with Cayuse provides a relationship that values inclusion and racial equity. A minority business that is 100% Native American owned, we engage in purposeful partnerships with impactful missions. Our Brand reflects the amazing people who bring the solutions to life. Our Mission is to grow the company, grow the people. Our Ultimate Vision is to advance our heritage through innovation. Cayuse operates in 18 countries with four offices. Our headquarters are located on the CTUIR reservation in Pendleton, Oregon. It is here that we house our 40,000 square foot facility and Network Security Operations Center. We have additional satellite offices in Honolulu, Hawaii, and Rosslyn, Virginia.
Responsibilities
The role requires strong systems support, communication and organizational skills with focus on customer service.
Interact daily with end-users, developers, and managers
Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions
Field questions from end-users and assist with data issues
Create and maintain system functional design documents
Complete analysis, testing and deployment for system upgrades, patches, and custom code releases.
Follow defined change management procedures and internal guidelines
Availability to support after hours on business-critical situations and scheduled tasks
Contributes to best practice library and mentors' other team members
Must be able to work on multiple simultaneous tasks with limited supervision
Ensure requirements are being met in accordance with corporate compliance
Ensure proper communication to all levels of the organization
Qualifications
Bachelor's degree preferably in Information Technology, Information Systems or related area
Excellent customer service, interpersonal, communication and team collaboration skills
8+ years of experience in application support
Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities
A strong understanding of SQL and relational database concepts
Familiarity with SDLC processes such as Agile, Waterfall, etc.
Experience working with ticketing systems such as Remedy, ServiceNow
Familiarity with front to back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory and Settlements
Ability to create complex pricing provisions and report views
Excellent analytical and problem-solving skills, strong organizational skills, attention to detail
Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards
Pay Range
USD $75.00 - USD $100.00 /Hr.
Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1794/openlink-endur-etrm-delivery-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834356743)
Location US-
ID 2024-1794
Category Information Technology
Position Type Independent Contractor
Remote Yes
Clearance Required None
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