Overview
GovCIO is currently hiringfor a ServiceNow Developer-ITSM to operate, maintain, and enhance the ServiceNow ITSM platform for a small Federal Government agency. This position will be located in Washington, DC and will be a fully remote position.
Responsibilities
Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
Capable of working independently as well as collaboratively with remote teams and clients
Design and develop queries, reports and dashboards
Design and configure ServiceNow modules and forms
Administer ServiceNow applications, including updating security and workflow configurations
Design and develop scoped applications as well as a service portal
Provide additional support based on subject matter expertise
Qualifications
Bachelor's with 5 - 8 years (or commensurate experience)
Required Skills and Experience
ServiceNow Administrator Certification
Minimum of 6 years of overall IT experience
Minimum of 6+ years of experience as a ServiceNow developer in various roles
Thorough knowledge of the ServiceNow System
Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
Experience in REST, SOAP services, etc
An understanding of ITIL and/or ITIL Certified
Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude
Preferred Skills and Experience
ITIL Foundation Certified
ServiceNow Developer Certifications
ServiceNow Certified Implementation Specialist
Clearance Required:Must be able to acquire and maintain a Public Trust Suitability
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range
USD $125,000.00 - USD $125,000.00 /Yr.
Submit a referral to this job (https://careers-govcio.icims.com/jobs/5161/servicenow-administrator-developer-itsm/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473)
Location US-Remote
ID 2024-5161
Category Information Technology
Position Type Full-Time
S:CLZTX-CLZCENTRAL
