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Position Summary:
We have an exciting opportunity to join our team as a Faculty Group Practice Medical Assistant. In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medial Assistant is also responsible for administrative tasks, such as, scheduling appointments, answering phone calls, and performing data entry.
Job Responsibilities:
* Escorts patients to exam rooms
* Cleans and stocks exam rooms
* Measures and records patient vital signs
* Obtains and processes blood samples as per NYULH policy
* Support squality initiatives by following FGP guidelines for collecting and documenting information in the EMR
* Promotes a positive patient experience
* Communicates effectively with providers and administrative staff, escalate issues
* Answers phone calls
* Reviews and respond to inbasket messages
* Follows up on Rx refill requests
* Assists physician with patient intake & transcribing visit into EPIC
* Performs other duties as needed
Clinical & Administrative Responsibilities
* Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
* Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
* Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility.
* Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
* Communicates the functionality and purpose of MyChart to patients during intake
* Ensures the appropriate translation services or equipment is in place prior to the start of visit
* Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy & procedure.
* Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.
* Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.
* Reviews and imports any "Prepare for your Visit", "Outside Information" and patient history prior to provider encounte
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