At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
The T-Mobile Home Internet team is redefining what it means to be a modern ISP. We believe our customers deserve dedicated care and support, as well as products for the connected home that are among the most reliable, secure, and performant on the market.
The Broadband Business Intelligence team uses first-rate talent and tools to unravel the intricate problems that come with being a wireless ISP.
The Senior Business Intelligence Analyst role is responsible for guiding the business through the analysis (and communication) of quantitative & qualitative data. Dashboards created in this role will be critical to communicating to all levels of the business the performance of our product. The right person will be experienced in visual storytelling and know how to go from requirements gathering to presentation. This role requires the creation of customer centric solutions driven by data analysis, business acumen, creativity, and effective communication. This position will participate in the design and development of reporting structures and interfaces, as well as model building.
This is a hybrid position required to be working in-office at least 3 days a week.
Responsibilities:
Support the business intelligence needs of the business by using data from various sources (e.g. AWS Redshift, Azure, Databricks). Guide data strategy across multiple touch points (e.g. new third party data acquisition and integration).
Lead the process of driving core insights from available data and create strategies to improve the customer experience & performance. This involves collaboration with Data Scientists, Data Engineers, and others.
Early involvement in enterprise projects to define reporting needs & incorporating those needs into the system design
Create comprehensive dashboards from different data sources for presentations to senior management on verbal and written forms
Provide recommendations to cross-functional teams, resulting in process improvement
Qualifications
Bachelor's Degree in statistics, business, or a related field; or 4 years of related work experience.
4 years of experience with Data Visualization & Storytelling with Tableau
4 Years of experience with performant querying of databases (SQL)
Be able to work on multiple projects simultaneously
Good communication skills to all levels of technical expertise
At least 18 years of age
Legally authorized to work in the United States
Base Pay Range: $80,600 - $145,500
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one anoth
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