We have an outstanding Contract position for anIntake Repto join a leading Company located in theHouston, TXsurrounding area.
Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
Responsibilities :
Provide responsive and reliable customer service and technical support
Provide liaison support between customers
Coordinate with other departments
Perform the returned materials process including initiation, receipt, expediting, and closing RMAs
Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty, and report generation
Receive product orders and process shipments
Provide international customer service at times, and in such an event, work a flexible schedule
Perform other related duties as assigned, including special projects
Build Quality into all aspects of their work by maintaining compliance with all quality requirements
Basic Hiring Criteria :
High School or equivalent and 1 year of experience
Must have reliable transportation
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
