Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
This is an opportunity to work at a company that is changing the way information supports business decisions. You will be actively responsible for actively driving and handling the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our products and services. As a valued Splunk Solutions Engineer (SE), you will also be able to answer technical inquiries from customers regarding Splunk technology, features, solutions, applications as well as articulate Splunk technology and product positioning to both business and technical users. You will discern all technical issues of your assigned accounts to assure complete customer happiness through all stages of the technical sales cycle, and you should also establish and nurture positive relationships with our customer's technical staff.
Responsibilities
We seek talent who will challenge customers in how they are thinking about their problems
You will also challenge Splunk and be heard in how we serve our customers
Enlighten and provide insight as to how Splunk can dramatically change customer operations
Nurture customers toward the realization that Splunk is the only solution of its kind
Identify, encourage and build Splunk champions within your customers
Commit to customer success and learn new things.
Celebrate your customer's success (You'll be doing a lot of this)
Understand which word is in every bullet above.
Figure that out and you will understand your mission at Splunk. Have fun!
Our Most Successful Solution Engineers:
Are visionaries who demonstrate that real experience trumps time served
Treat their job as their craft and are serious about constantly improving it
Love technology, but more relevantly love articulating our exciting technology
Embrace preparation to go as broad as possible and as deep as necessary
Relish being challenged by customers and constantly challenging themselves
Entice our customers with vision while being pragmatic trusted advisors
Possess and demonstrate conviction regarding the value of Splunk
Highly desirable attributes:
Practical experience with Federal Acquisition processes (RFC, RFI, RFP, etc.) to include reviewing and drafting responses
At least 5 years of prior technical sales / technical services experience
1 year technical support or solutions selling to the US Military, preferable USAF
Passionate about crafting client-ready presentations, whitepapers, discussion documents, and RFP responses that are appropriately scoped, technically accurate, as well as structurally and grammatically precise
Validated experience communicating the business value of a technical solution via executive-level briefings to CIO, CISO, CIO, technical partners, etc.
Committed to delivering software or other technical demonstrations to both technical and non-technical staff -- experience doing so with Splunk is highly desirable
Experience administering both Linux or Windows systems - Linux expertise is also helpful
Experience coding / scripting to automate common tasks (Python, bash, Ruby, etc.)
Splunk experience is highly desirable
Requires an active Secret Clearance
Other desirable differentiators:
Collaborative experience at a Federal Systems Integrator in a client-facing technical role
Prior experience using Splunk in an operational context
Experience designing and implementing analytic dashboards or other visualization improvements in a production environment
Bachelor's or Master's degree in Computer Science, Information Systems, Management Information Systems, or similar course of study - equivalent professional experience will be considered
Sense of humor!
Must currently be authorized to work in the United States on a full time basis
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
OTE Pay Ranges
For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).
SF Bay Area, Seattle Metro, and New York City Metro Area
On Target Earnings: $196,000.00 - 269,500.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.
On Target Earnings: $182,000.00 - 250,250.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com (https://www.splunk.com/en_us/careers/benefits-wellbeing.html?301=/benefits) .
