Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
Outside Contents Evaluator Associate
PRIMARY PURPOSE : To act as the point of contact for the insured's, vendors and public adjustors and provide support to the outside contents evaluator assistants.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Acts as the point of contact for the insured's, vendors and public adjustor when onsite.
Provides support to the outside contents evaluator assistants.
Prepares field reports of the inventory capture.
Uploads all digital media and completes quality check for daily field activity to maintain accuracy.
Completes onsite inventory of total loss contents items and uploads data from field work to server.
Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.
Maintains daily care and maintenance of all equipment.
Conforms with and abides by all regulations, policies, work procedures, and instructions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
One (1) year of customer service experience or equivalent combination of education and experience preferred.
Skills & Knowledge
Good comprehensive decision making skills
Good oral and written communication skills
PC literate, including Microsoft Office products
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:
Ability to stand and/or walk for long periods of time.
Ability to kneel, squat and/or bend.
Ability to work outdoors in hot and/or cold weather conditions.
Ability to climb, crawl, stoop, kneel, and/or reach overhead
Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
Ability to drive for an extended period of time.
Must have continual use of manual dexterity.
Good computer keyboarding skills.
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)
