Job Description:
Parsons is looking for an amazingly talented Quality Manager - Construction to join our team! In this role you will be a key member of the Parsons EMEA Quality Function, supporting improvements in both KSA and EMEA region and driving quality best practice through engagement with sector projects.
What you'll be doing:
QA Strategy and Framework
- Support the RQL in the review of the QA related corporate vision, brand, policy statements and exhibit those cultural values as a “Quality Leader”.
- Support the RQL in the regular review of the RACI matrix for the QA function
- Support the RQL in the establishment, collation, provision, and monitoring of quality related performance measures and quality objectives
- Support the production, approval (by RQL), and ongoing review of the Quality Management System (QMS) documentation
- Support the RQL in providing innovative solutions for QA / QC strategy
- Champion the compliant change process for the QMS
- Champion the consistent use of the QMS and wider PMF by field teams and other functions, ensuring global quality guidelines, such as PACE, are met
- Support the RQL in the capture of EMEA wide QMS related risks and their mitigation
Audits & Reviews
- Form relationships with construction projects / programs leadership and quality leads to ensure projects / programs are delivering against contractual quality related obligations and QMS best practice.
- Develop an annual audit program agreed with SAPL leadership
- Undertake planned audits and ensure surveillance reviews of construction projects, following the QMS process
- Support monthly reviews of the audit / and self assessment program providing required data
- Work closely with operations, project / program leadership to undertake start up & handover reviews at an appropriate timeframe, ensuring compliance to the appropriate time critical processes
- Ensure closure of NCR's / Observations / Opportunities for Improvement raised during audits & inspections
- In agreement with the project / program leadership, ensure that supply chain inspections / audit programme is operating effectively
- Ensure the project / program leadership / quality leads are planning and executing quality focused Leadership Tours / Quality Walks
- Support the RQL in preparation and execution of ISO / external accreditation related visits in coordination with EMEA Board and US QA Team, including ensuring projects / programs are prepared
- Undertake planned project / program Lessons Learned reviews / workshops. Ensure suitable preparation by all attendees, chair the review, recording, issuing and closure of actions
- Provide support for planned client feedback sessions are completed to an agreed timeframe and capture performance
Analysis & Reporting
- Provide trend analysis for QA related data to the RQL for the sector as input to MMR reports
- Produce information related to SAPL quality activity reports
- Support the RQL’s preparation of Management Review presentation and supporting documentation
- Bring management failings or potential Quality breaches to the attention of the RQL
- Champion Reward and Recognition for quality, as agreed with sector leadership
- Support sector projects / programs and project controls in the capture of project delivery risk / opportunity and their mitigation, as well as risks that may impact Parsons own position.
Working with Other Functions
- Maintain regular contact with RQL, SAPL leadership, operational staff and functional leads. Review key issues and improvement opportunities.
- Work closely with SAPL DC Lead to ensure the related EDMS is suitably deployed in line with project / program requirements
- Support the Business Development and RQL in the preparation of bid responses and FAQ's as well as supporting information.
- Support any supply chain pre-qualification and maintenance of compliance records.
- Support supply chain performance reporting and improvement actions
- Work with RQL and IT team to identify and develop innovative QA / QC related best practice digital and technology systems
QA Administration
- Administer role activity related workflows and schedules.
- Support effective management of QA related records as per Quality Manual requirements
- Engage with the sector Project Controls team to identify new & completed projects / programs to engage with and support / evaluate
- Participate in required Quality team coordination meetings and provide productive input
- Where dictated by the RQL, participate in, and make a positive contribution to, the required external coordination meetings
Training, Knowledge & Awareness
- Support the RQL, and HR / Training team in ensuring that a central training matrix is maintained and adhered to, including maintenance of suitable training materials, including inductions, providing suitable information for the audience.
- Support the RQL in improving staff awareness of QA related lessons learned opportunities and QA technical information through the preparation and issue of approved quality moments and spotlights
- Work closely with RQL to review technical training opportunities within the QA team and other staff.
- Identify, and with RQL agreement participate in, related QA related networking activities.
- Support mentoring approach within QA function
What Required Skills You'll Bring;
- Bachelor's Degree in Engineering, Business or preferably Quality discipline or related field (or equivalent work experience) and typically 15+ years of related work experience in the field of Quality, including 5+ years experience in management capacity / corporate role.
- Lead Auditor certification (ISO 9001 or equal), UK Certification (PCQI or preferably MCQI) or ASQ certification (CMQ/OE, CQA, or CQE).
- Requires management ability and knowledge of Quality Management practices, processes and current technology.
- Requires thorough experience in directing and implementing quality management systems and standards specified by ISO 9001
What Desired Skills You'll Bring;
- Requires the ability to communicate clearly, conduct presentations to management and interface effectively with a diverse group of professionals.
- Proficiency in analyzing situations in business terms, i.e. ROI, cost per unit, etc.
- Strong work ethic with ability to meet work tasks to a defined schedule
- Strong interpersonal skills to work with other departments in a tactful and effective manner.
- Strong leadership and management skills, excellent written and verbal communication, strong analytical, problem solving, and risk assessment skills. Ability to make public presentations.
- Computer proficiency with advanced knowledge of Microsoft Office Products, including Word, Excel, Power Point, Access and Visio. Project Planning skills are essential.
- Strong attention to detail.
- Strong working knowledge of ISO Quality Management Systems Standards.
Minimum Clearance Required to Start:
Not Applicable/NoneParsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.
