Req ID: RQ189045
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Public Trust/Other Required: None
Job Family: Systems Engineering
Skills:
Information Technology (IT),People Management,Strategic Planning
Certifications:
Security+, CE - Sec+ CE
Experience:
8 + years of related experience
US Citizenship Required:
Yes
Job Description:
Job Description:
GDIT is looking for a Senior Systems Lead to direct all aspects of systems operations and projects for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.
Duties and Responsibilities: As the Information Technology Systems Branch Lead for the CITS Program, assists with leading Core Services, Cloud, GCCS, Integration Lab and Software Engineering teams. Provides subject matter expertise on systems capabilities in support of the USCENTCOM Commander's highest priorities though implementation of disciplined program, project, and engineering processes. Provides support to the Change, Incident and Problem Management processes and maintains awareness and coordination with all aspects of Major Incident and Event Management. Additionally, ensures that all associated projects, initiatives, and processes are in conformance with the organization's established policies, procedures, and objectives. Supports Service Design and Transition actions and implements Continual Service Improvement tasks in coordination with operations teams. Drives vendor engagements to ensure responsive Tier IV support and to ensure technology innovation analysis to best inform future enterprise consideration.
Additional Responsibilities:
Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise
Implement best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services work that include use of MS Project Scheduling, Detailed Resource Planning, performance tracking, and workload prioritization of the combined teams to effectively meet customer milestones
Support the development of status work products, to include briefing materials that showcase accurate service delivery metrics and team performance to mission outcomes
Work with the CSI Lead and evaluate impacts of recommended initiatives and projects and drive delivery of advanced ITSM processes and tooling solutions that meet the customers use cases
Champion organizational change management efforts that impact internal engineering, operations, and service delivery operations within programs technical teams
Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environment
Partner with the quality team to implement an effective quality management program that covers all elements of technical delivery to measure and provide insights into customer experience
Education and/or Certifications:
Required:
Bachelor's Degree with a focus in computer science, engineering, or a related field of study and at least 8 years of experience
ITIL 4 Foundation Certification
Applicable DoD 8140 or DoD 8570 Certification
Desired:
Master's Degree with a focus in computer science, engineering, or a related field of study
Required Skills:
6 years+ of progressive technical implementation, team leadership, and customer relationship experience
Skilled in utilizing best practice engineering methods
Experience leading program execution of service strategy, design, and transition to Operations and Sustainment for a large Defense customer
Experience in strategic planning, including contributing recommendations with supporting data and preparing and executing action plans
Proven proficiency in analyzing, evaluating, and overcoming program risks across multiple project teams
Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment
Possess a minimum of five years of experience supporting high-level and Senior Government Executive customers with IT requirements
Desired Skills:
Experience with USCENTCOM and familiarity with its mission
Knowledge and familiarity with USCENTCOM's IT environment
Clearance Requirement:
Active TS/SCI
The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
