NetOps Specialist III
Jacksonville, FL (http://maps.google.com/maps?q=Jacksonville+FL+USA+32226)
Job Type
Full-time
Description
If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced NetOps Specialist III.
Clearance:Active DoD Secret Clearance
Work Schedule:Onsite Daily.
Role Overview:
Support the infrastructure and network operation by responding appropriately to alerts and events. Support incident resolution, ensuring appropriate response to escalations. Help coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues. Provide data center support where appropriate. Participate in daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives.
General Skillset
Experience with Microsoft Office
Verbal and written communication skills
Ability to work both collaboratively and individually
Critical Thinking Skills
Ability to give presentations and briefings as needed
Specific Skillset
Monitor the infrastructure and network by responding appropriately to alerts and events.
Respond to incidents from triage through resolution, including escalations, where appropriate.
Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
Provide root cause analysis documentation in accordance with Government procedures.
Provide data center support where appropriate.
Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
Provide incident notification to Government representatives.
Requirements
Education & Certifications
High School Diploma or GED Equivalent.
Must possess an Original Equipment Manufacturer (OEM) network support certification and/or an Operating System (OS)/Application Certification such as Computing Technology Industry Association (CompTIA) Network+, Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification for Enterprise Services.
Preferred certification: Cisco Certified Network Associate (CCNA) Routing and Switching.
Experience Requirements
4+ Years of relevant work experience
Experience supporting a large network operations center
Build Your Career With Us
Linchpin Solutions' professional services organization is committed to delivering qualified candidates that meet or exceed clients' technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team.
Career Choices
Linchpin's success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Pay Transparency Statement:
Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to:
Relevant prior work experience
Education and certifications
Specific skills and competencies
Federal Government contract labor categories and wage rates
Geographic location
While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract.
Benefits:
In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including:
Health, dental, and vision insurance
401(k) plan with company matching
Flexible Spending Accounts (FSA)
Company-funded disability and life insurance
Paid time off (PTO) and company-paid holidays
Employee Assistance Program (EAP)
Educational assistance and parental leave
Please note that the specific benefits and compensation details may vary depending on the employee's position, date of hire, and contract terms.
Cyber Security Message
Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at (443) 707-3070 if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity.
Equal Opportunity Employment Statement
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary Description
$55,000-$75,000
