The SUNY Rochester EOC (REOC) has been an established adult educational facility in the city of Rochester NY for over 50 years. Conveniently located in Downtown Rochester, the REOC has earned the reputation as one of the outstanding Centers in the state. REOC employees collaboratively provide skill and academic training necessary for students to continue to college or obtain a career. REOC has a strong connection to both SUNY Brockport and the University Center for Academic and Workforce Development. REOC is one of ten Educational Opportunity Centers (EOC) and two Career Counseling and Outreach Centers located throughout New York State, each with a commitment to supporting a diverse and inclusive workforce and student population. When you join the REOC, you are a part of a team with student success as the focus!
Job Summary:
The Office Assistant 1 (Keyboarding) for the Rochester Educational Opportunity Center is located in the Welcome Center. This position is the first contact with all REOC students, staff, guests and visitors. This position provides professional assistance and referrals to a large volume of daily visitors, staff and students. Main functions are operating the switchboard, directing calls and in-person inquiries, preparing and processing all outgoing and incoming mail, maintaining and operating copier and postage machine equipment, and ensuring that equipment is well stocked with supplies.
Essential Functions:
Operates main switchboard; receives calls promptly, accurately, and professionally.
Answers inquiries and directs and/or records messages to appropriate personnel or departments.
Maintains a sign-in visitor's log; controls escort-required name badges to all visitors/guests.
Logs-in and coordinates incoming and outgoing courier mail/packages.
Prepares and/or processes all REOC outgoing and incoming mail; weighs, codes and sorts.
Affixes postage/prepares certified/rush/overnight/return receipt mail.
Receives and distributes all mail in a timely manner; ensures that mail is date stamped and delivered in a timely manner.
Types correspondence, documents, records and other written material.
Maintains and operates copier and postage machine equipment.
Monitors the operation of all copier and mail owned equipment at REOC.
Coordinates scheduling of all copier/postage machine repairs with outside contractor.
Ensures equipment is well stocked with supplies, i.e. - toner, tape, ink.
Minimum Qualifications:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At this time, agencies may recruit and hire employees by making temporary appointments. Once the NY HELPS program is officially launched, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
There are no minimum education or experience requirements for this title. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.
COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):
Candidates must have permanent appointment in an Office Assistant 1 (Keyboarding) NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 (Keyboarding) Full-Time, Rochester location.
Preferred Qualifications:
Excellent communication skills.
Self-motivated with the ability to multi-task.
Detail-oriented.
Professional with the ability to demonstrate outstanding telephone etiquette.
Basic knowledge of MS Office.
Bilingual and able to read, write, and speak Spanish proficiently.
Work Schedule: 37.5 hours/week; Monday-Friday, 8:00am - 4:00pm
Salary, Benefits and Appointment:
$35,177
May be benefits eligible; Find out more about benefits at Careers@Brockport! (https://www.brockport.edu/support/human_resources/careers.html) This position is not eligible for visa sponsorship.
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Application Instructions: Respond to the canvass letter (if applicable). Submit your application, cover letter, resume, and contact information for three professional references via our Employment Opportunities website at jobs.hr.brockport.edu by November 8, 2024.
Background Investigation Statement:
All applicants are subject to a pre-employment background check.
Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.
New York State Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations via email at info@goer.ny.gov.
Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.
Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.
Reasonable Accommodations:
SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at tgouger@brockport.edu. Determinations or requests for reasonable accommodation will be made on a case-by-case basis.
SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.
