Community Health Worker Springfield, MA The Community Health Worker
(CHW) is responsible for helping patients and their families navigate
and access health and community services whiling adopting healthy
behaviors. The CHW works as a member of the care team through an
integrated approach to care management and community outreach. The CHW
works to promote, maintain, and improve the health of patients and their
family by providing social support and informal counseling. The CHW
partners closely with different providers, patients and outside
organizations and is responsible facilitating communication between
patient and care teams; and providing culturally-appropriate health
education and self-management support. Additionally, the CHW will
collaborate within a team-based care delivery model to improve the
health and lives of our community members. The CHW will participate in
the development and implementation of innovative costs-effective
delivery system changes that proactively meet the complex needs of our
patients including efforts to manage their behavioral and social needs
in addition to their medical care. The CHW will work toward achieving
the aims of the overall CHC CHW program as well as any additional
grantfunded aims. Reports to: CHW Program Coordinator Salary/Status:
Non-Exempt Hours: 40 hours/week NOTE: This position is dependent on
Accountable Care Organization/Grant funding. Education and
Experience: 1. Minimum of High School GED 2. At least 2-5 years of
experience working in community setting preferred License, Certification
and Registration Will be required to attend and successfully complete
several trainings to meet CHW certification, funding, or regulatory
requirements and to meet the needs of the community (may need to
supplement any previously completed CHW trainings). Minimum
Requirements: 1. Complete fluency in oral and written English and both
oral and written fluency in at least one of the most common languages
among CHC patients: Spanish, Arabic, Russian, Vietnamese or Nepali)
strongly preferred. 2. Ability to use a computer, Microsoft Office, EMR,
and proficient in accessing and searching the internet 3. Effective
communication skills 4. Strong writing skills 5. Strong organizational
and time-management skills, detail-oriented 6. Demonstrated ability to
work as an effective team member in a complex and fast-paced environment
Excellent interpersonal skills and demonstrated ability to interact
professionally with culturally and educationally diverse staff and
clients 8. Friendly, reliable, punctual and professional 9. Must possess
the ability to work independently, problem solve and make decisions when
necessary 10. Must have the ability to work with highly sensitive and
confidential information 11. Profecient use of public transportation or
MA Drivers license required 12. Willingness to work some weekend/evening
hours depending on project and community needs, such as adovacy and
community capacity building activites SEE THE CARING HEALTH CENTER
WEBSITE FOR COMPLETE JOB DESCRIPTION