Consultant Admin/Analyst svg a2a s default a2a s_linkedin"> label">LinkedIn svg a2a s default a2a s_twitter"> label">Twitter svg a2a s default a2a s_email"> label">Email svg a2a s default a2a s_sms"> label">Message svg a2a s _default a2a s a2a"> label a2a localize" data-a2a-localize="inner,Share">Share
Technology Group/GIS
Trenton, NJ ID: JobDetail_JobIdText"> 21818 Full-Time/Regular
JMT Technology Group, a leading geospatial and information technology solutions provider, is seeking a Consultant /Admin Analyst. The Consultant Admin/Analyst position primarily focuses on managing mobile devices and databases for field personnel. Additional responsibilities may include creating and executing test cases across multiple software applications to ensure functionality is defect-free and meets the established acceptance criteria.
Essential Functions and Responsibilities
Track and Maintain databases, including owner/operators of mobile phones.
Initiate requests for new service, upgrades, replacements, AirWatch accounts, and Hot Spots when applicable
Prepare agreements to be signed by personnel receiving phones
Program and set up individual accounts
Work with mobile service provider(s)
Schedule appointments with individuals to complete setup, which includes setting up Outlook account, TAMS, Verizon Cloud, etc.
Wipe old phones as they are returned from personnel
Perform testing tasks of medium to high complexity across multiple projects
Develop and execute Test Cases across multiple projects
Contribute to project Test Plans
Draft reports summarizing findings, categorizing bugs by criticality level, and making recommendations for prioritization.
Document and maintain meeting minutes, project scope specifications, stakeholders' requirements applicable documentation, as necessary.
Investigate end-users' concerns or reported issues, taking corrective action as appropriate and submitting documentation tickets to the vendor.
Perform multiple tasks/project with set deadlines.
Monitor unit email to compile and assess end-user feedback to propose suggestions for improving system performance.
Identify, set, monitor, and achieve individual goals
Leverage mentorship and peer relationships to increase proficiency in testing
Nonessential functions and responsibilities
Perform other related duties as assigned
Required Skills Excellent verbal and written communication skills
Required Experience Bachelor's Degree in computer science, Information Technology, or related fields
Minimum of 3 Years of experience in providing technology-related administrative services
Strong customer service skills
Experience collaborating with stakeholders, end-users, and vendors
Preferred Experience
Experience as a QA Tester or Software Testing
Knowledge and understanding of the basic testing methodology
Knowledge and experience in writing test cases, executing test plans, creating test reports, and bug reports
Working Conditions
Work is performed within a general office environment. Work is generally sedentary in nature but may require occasional standi