Role Overview
We are seeking a Unified Endpoint Management (UEM) Senior Mobility Engineer for a government contract.
The team supports all mobile devices such as Apple iPhones and tablets, Android smart phones and tablets, and provides mobile access to enterprise applications. The team requires additional engineering support for key initiatives for technology improvement. This individual will assist with ongoing operations and maintenance activities required to maintain top-level service.
The hours for this role are 8:30am – 5:00pm, Monday to Friday. This role is onsite in Washington DC, excluding federal holidays. Candidate must be able to work from home/remote when requested.
Candidates must be able to work during some planned maintenance windows between 9pm and 5am as part of maintenance activities. If the candidate has reliable high-speed internet, the work can be completed off-site (home) using supplied laptop(s).
Responsibilities
The Senior Mobility Engineer will serve full-time to assist with system administration activities relating to ever evolving mobility systems and applications. The Senior mobility engineer will assist the UEM team with various tasks which include, but are not limited to:
- Provide technical support for all mobile device issues via our ticketing system, telephone, or email.
- Coordinate and assist with the installation and maintenance of mobile platforms software/hardware and mobile devices for in-house teams, remote employees, vendors, and contractors as needed.
- Assist with the development of IT procedures to increase efficiency, enhance workflow, and improve customer satisfaction.
- Perform configuration management and develop supporting documentation.
- Communicate both orally and in writing with senior staff, organizational stakeholders, internal systems administrators, and the non-technical user community.
Qualifications
- Candidates must have 4 + years strong operation support experience with Windows Server 2019 or later
- Experience with Windows Server Management and Vulnerability Remediation Patching
- 5 + years operations support experience with MDM design and implementation desired
- Candidate must have 4+ years operations support experience with Workspace One UEM mobile device platform
- Candidates submitted for this task should be available to work on a flexible schedule and participate in 24x7 on-call technical support.
- Knowledge of and demonstrated experience with the following technology is a plus: Workspace One UEM, Workspace One Accesso, Microsoft Office 365 application, Microsoft Active Directory
Background Investigation Requirements
- Must be a U.S. Citizen.
- Must have current or very recent Public Trust clearance. Must be able to begin work immediately without need for background investigation to receive Public Trust.
- Must successfully complete required background investigation and security training.
Benefits:
- Paid Time Off
- Medical
- Dental
- Vision
- Flexible Spending Account
- Health Savings Account
- Life and AD&D
- Short-Term Disability
- Long-Term Disability
- 401(k)
- Tuition Assistance
Datawiz is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.
Datawiz is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at recruiting@gtsc.com. Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded.
Datawiz participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.
Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.
