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https://illinoisjoblink.illinois.gov/jobs/13521833
The National Restaurant Association and National Restaurant Association
Educational Foundation are proud to be part of a highly respected
industry, providing hospitality, opportunity, and quality of life. Much
like the industry we represent, we have a dynamic, diverse, and
inclusive culture, grounded in trust, hospitality, collaboration, and
innovation. These are the core values that inspire our work, and what
were looking for in an experienced Strategic Product Manager, to lead
and execute plans for our restaurant and hospitality-focused markets
portfolio.
The learning products offered by the National Restaurant Association
reach nearly two million students a year across various markets. Our
ambition is to provide our global audience with innovative, engaging
training and education across multiple platforms. We offer a wide range
of products in a variety of segments, from textbooks to online resources
to mobile applications, and we focus on both compliance-driven and
career-development suites.
As the Strategic Product Manager you will drive the business strategies
and lifecycle of a portfoliocomprised of multiple product lines from our
foodservice-industry-focused risk and compliance business segment.
Serving as an internal advocate and leader for the portfolio, you will
be responsible for managing the day-to-day business of the products,
monitoring portfolio performance, conducting customer learning
activities and competitive analysis, as well as identifying
customer-focused solutions to meet market needs. You will also
collaborate closely with stakeholders across Development, Marketing,
Sales, Platforms, Information Technology (IT), Regulatory, Customer
Operations, and Finance & Accounting.
Ideal candidates bring a minimum of three years product management
experience within B2B or B2C digital education products, as well as
understanding of eLearning capabilities and education trends. Position
requires a highly creative, curious, and collaborative leader, with the
strategic tenacity to move business forward.
Position operates out of our Chicago office with a required three days
onsite, Monday Wednesday, with flexibility to work remote on Thursday
and Friday.
The work you will do as part of our Product Management team will
positively impact our continued efforts to develop a strong industry
workforce. We look forward to hearing from you!
We are proud to offer our team members comprehensive benefits, designed
to support their financial, professional, and personal well-being. In
addition to outstanding healthcare coverage (medical, dental and
vision), competitive salaries, generous vacation and leave time, we
offer a matching 401(k) plan, a unique collection of corporate discounts
and memberships, as well as programs to support career and skills
development, including learning and tuition assistance, and so much
more.
Responsibilities
* *Develop, communicate, and execute a strategic plan for a
multi-product portfolio in the Health & Safety business segment that
grows market share and revenue.
Cultivate a comprehensive understanding of andmaintainexpertiseonthe
market landscape of the restaurant,food service, and food retail
industries for products in the assigned portfolio,includingcustomer
needs and expectations; competitive landscape; market trends; and
potential threats and opportunities.
Manage the product life cycle for all products in the assigned
portfolio, from business case to retirement, within scope and
budget.
Collaborate with and support other functional leaders across the
Business Services team and the larger Product organization.
Collaborate with and support portfolio-related work of the course
and exam development teams.- Partner withPlatforms andITteamsto frame business requirements for
technology that supports product implementation and delights
customers.
Work with Business Analysts to frame requirements needed for the
PBIs (user stories) that drive technical work related to assigned
products and other team projects.
Work closely with other Health & Safety teams (Regulatory;
Accreditation; etc.) to meet business segment goals.
Leverage a data-driven and research-based approach to ensure
products in portfolio meet B2C and B2B customer expectations and
implementation requirements, including purchase, access, and
delivery.
Be the visionary and advocate for the portfolio, driving goals for
the portfolio with internal partners and stakeholders.
Provide thought leadership on pricing, business model, and
technology strategies.
Identifyand test product ideas, assumptions, and features using
focus groups, customer interviews, user testing, and advisory
groups.
Regularly analyze product and portfolio plans to align
revenueforecasting and measurement of progress towards goals.
Assist the Sr. Director, Product Management in driving departmental
goals.
Requirements
Bachelors degreerequired;masters in business administrationpreferred.
Minimum threeyears of e
