Position Purpose:
The Senior Analyst, Fulfillment Strategy supports the development and execution of advanced fulfillment capabilities, with a focus on improving delivery speed, operational efficiency, and customer experience. This role contributes to high-priority initiatives by providing strategic insights, evaluating performance, and helping shape recommendations that drive business outcomes.The Sr. Analyst partners closely with managers and cross-functional stakeholders to translate data and market insights into actionable recommendations that influence key decisions across the organization.This position plays a critical role in evaluating evolving fulfillment models and identifying opportunities to optimize cost, service levels, and customer adoption. Through a combination of analytical rigor and strategic thinking, the role helps align business case development with execution.
Key Responsibilities:
50% Planning Process: Supports the strategic and operational planning cycle through building models, performing business analysis and benchmarking studies. Works closely with the business to help communicate the strategy and planning outcomes.
40% Strategic Projects: Analyzes business problems, structures the issue and performs analyses. Synthesizes data to help develop a solution, creates documents communicating solution using structured communications principles, helps present solution to team and stakeholders, and works with stakeholders to implement the solution.
10% Competitive and Market Intelligence: Perform research on key competitors and market trends; own regular reporting on one or more data sources
Direct Manager/Direct Reports:
Reports to a Manager, or Director of Business Ops & Strategy.
This role had no direct reports.
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Experience in fulfillment, supply chain, logistics, product, or operations strategy
Background in e-commerce, retail, or operational analytics with experience analyzing performance and customer behavior
Demonstrated ability to influence cross-functional stakeholders and drive alignment
Experience using competitive or market insights to inform strategy
Strong analytical capabilities with proficiency in Excel or similar tools; experience with data platforms is a plus
Ability to navigate ambiguity, synthesize complex information, and identify actionable insights
Self-starter with strong ownership mindset and ability to manage multiple priorities
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Strong technical abilities including model building and accessing, structuring and analyzing data
Proven ability to solve problems and perform strategic/financial analysis
Proven ability to analyze, evaluate, and interpret complex data; innate intellectual curiosity
Strong project management and organizational skills
Strong communication and presentation skills
High comfort level working in high growth / fast paced environment
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
