Job Description
Our client is looking for Tier 1 Reactive SOC Analyst to operate within a fast-paced MSSP environment supporting approximately 50 customer organizations, each with unique systems, tools, and security postures. Analysts are responsible for processing a steady flow of tickets, evaluating alerts to determine whether activity represents a legitimate cybersecurity threat, and deciding appropriate next steps, including escalation when necessary. Success in this role requires flexibility, adaptability, and the ability to operate independently in a dynamic, minimally structured environment without constant oversight. Analysts follow established processes while also critically evaluating how investigations are performed, focusing not only on outcomes but on improving detection quality and response workflows. The team is highly collaborative, and analysts are expected to contribute to shared standards, communicate clearly with teammates and customers, and participate in a 24/7 on-call rotation (one week every seven weeks).
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
1+ years of experience in a SOC, MSSP, or security-related role
Basic understanding of cybersecurity fundamentals (networking, endpoints, attack techniques)
Familiarity with SIEM and/or EDR tools
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple customer environments simultaneously
Comfortable working in a fully remote, shift-based, and/or on-call environment - Experience with tools such as Rapid7 InsightIDR, SentinelOne, CrowdStrike, or Cortex XDR
Understanding of MITRE ATT&CK or similar frameworks
Relevant certifications (Security+, CySA+, or similar)
