The Associate Director serves as the operational leader for Syracuse University's Security Operations Center (SOC), reporting directly to the Chief Information Security Officer. This role provides day-to-day leadership for security monitoring, incident detection and response, and security awareness initiatives, combining technical security expertise with operational leadership to ensure the SOC functions effectively as the university's front-line defense against cyber threats.
The Associate Director makes tactical decisions regarding security event classification, escalation, and response actions while maintaining and advancing SOC operating procedures, playbooks, and runbooks and workflows. The role tracks performance metrics and drives continual improvements in detection capabilities and response workflows, while maintaining situational awareness of the university's security posture and emerging threats.
The position directs two full-time SOC staff members and leads recruitment, onboarding, training, scheduling, evaluation, and professional development of student SOC analysts.
