The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career site FAQ-1758133253710.pdf)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.comsubject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Security and Intelligence Operations Center (SIOC) Intelligence Support Specialist (ISS) is an operations focused intelligence analyst responsible for identifying, assessing, and communicating intelligence driven physical security risks. This role supports executive protection, teammate travel monitoring, event preparedness, proactive threat detection, intelligence reporting, and mass communications within a 24/7 intelligence operations environment.
The ISS leverages open source intelligence (OSINT), intelligence tools, and real time monitoring to produce timely, actionable insights for Physical Security leadership and key stakeholders.
**Position has in office expectations and is not a remote role. Role will be located in Truist's Charlotte, NC office.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.**
Intake, assess, communicate, and respond to criminal events, workplace violence threats, facility emergencies, and other physical security risks in accordance with SIOC policy and procedure
Collect, evaluate, and analyze information from multiple sources, including social media platforms, domestic and international news, dark web forums, and intelligence aggregation tools
Conduct OSINT investigations on threat actors, organizations, and emerging risks. Produce clear, defensible intelligence reports
Provide timely, tactful intelligence assessments and recommendations to management to support informed decision-making
Develop and deliver routinized and event-driven intelligence products for Physical Security and internal stakeholders
Support Executive Protection operations through live monitoring, research, and intelligence coverage
Monitor and support teammate travel safety through real-time intelligence and incident response
Support event preparedness and security operations by developing pre-event intelligence and threat assessments, and by providing ongoing monitoring, reporting, and analytic support during event
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree or equivalent education and related training or experience
2+ years of intelligence operations experience as demonstrated through work experience in law enforcement, the military, or private sector organizations
2+ years of experience in a call center or Security Operations Center type environment
Proficiency in the intelligence life cycle as demonstrated through work experience
Ability to identify strategic insights and business enablement opportunities
Exercise critical thinking in a high stress, call center type environment with multiple intake channels
Ability to author complex intelligence reports that include both narrative exposition and graphic representation of data
Experience using basic computer applications, such as Microsoft Office software products
Flexibility to work in a 24 x 7 environment with multiple shift options.
Preferred Qualifications:
4+ years of experience in a Security Operations Center (SOC), intelligence watch floor, or similar intelligence-driven environment
Experience with Everbridge VCC, DataMinr and/or other intelligence platforms
Demonstrated commitment to continuous learning in intelligence, security, or emerging threat trends
Demonstrated experience supporting event preparedness through the development of pre-event threat assessments, intelligence briefs, or risk analysis
Experience providing real-time intelligence monitoring and reporting during planned events, major operations, or high-visibility activities
Ability to contribute to or improve standard operating procedures, playbooks, or reporting templates
Experience using AI-enabled tools to support research, content summarization, automation, or analytic workflow efficiency while maintaining analytic integrity
Experience supporting executive protection or senior leader travel through advance intelligence, destination risk analysis, or real-time monitoring
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC KnowYourRights screen reader 10_20.pdf)
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify Participation Poster-1757074518541.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER_RightToWorkPoster-1757074222028.pdf)
