Description
AMPORTS has been a leader in the global automotive service industry for over 60 years. With multiple locations in the United States and Mexico, AMPORTS is one of the largest auto processors in North America. We believe in a perpetual commitment to quality, safety, operational excellence, and customer satisfaction.
Our purpose at AMPORTS is to leverage our port and terminal infrastructure, creating capacity, value, and supply chain solutions for finished vehicles. We take pride in providing service to our customers that is matched by no other. We know how to work hard, play hard, and recognize success. We want to welcome go-getters that are motivated to focus on pooling resources, knowledge and skills to get the job done.
Summary/Objective
The Manager, Sales & Operations Planning (S&OP) is responsible for managing the S&OP process to align customer demand, operational capacity, and financial objectives across the organization. This role leads the weekly S&OP cycle and serves as the primary facilitator of cross-functional alignment between Sales, Operations and Finance to deliver a consensus operating plan that supports customer commitments, optimizes resource utilization, and drives profitable growth.
Essential Functions
Own and manage the end to end S&OP process, including data gathering, demand planning, supply planning, reconciliation, and executive review.
Develop and maintain demand forecasts by customer, service mix, and location using historical data, customer inputs, and market insights.
Translate demand forecasts into operational capacity plans, balancing labor, space, equipment, and other constraints across the terminal network.
Identify risks, gaps, and tradeoffs between demand and supply; develop scenario analyses and recommendations for leadership decisionm aking.
Facilitate cross functional S&OP meetings and executive reviews, ensuring alignment, accountability, and timely escalation of issues.
Define, monitor, and report S&OP KPIs including forecast accuracy, capacity utilization, service performance, and financial impact.
Partner with Finance to ensure alignment between the operating plan, budget, and mid-range financial plans.
Lead, mentor, and develop S&OP analysts, providing guidance on forecasting methods, analytics, and process improvement.
Drive continuous improvement of S&OP tools, data quality, reporting, and automation.
Support the development and enforcement of standardized S&OP governance, roles, and operating procedures across Amports.
Ad hoc analysis and projects as directed
Competencies
Strong knowledge of Sales & Operations Planning, forecasting, and capacity planning
Advanced analytical and problem solving skills
Strong business and financial acumen, including understanding of cost drivers and trade-offs
Ability to influence and collaborate across multiple functions and leadership levels
Excellent written, verbal, and facilitation skills
High proficiency in Excel and business intelligence tools (e.g., Power BI)
Supervisory Responsibility
This position has no direct reports.
Work Environment
Well-lighted, heated, and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions.
Physical Demands
Sedentary physical activity performing non-strenuous daily activities of an administrative nature. Manual dexterity sufficient to work with the fingers.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are primarily Monday through Friday. Additional hours may be required to support planning cycles and executive reviews.
Travel
Limited travel may be required. Ability to travel freely in US and Mexico is required.
Required Education and Experience
Bachelor's degree in Operations Management, Supply Chain, Engineering, Business Analytics, Finance, or a related field
Minimum five (5) of progressive experience in Sales & Operations Planning, demand planning, supply planning, operations, or marketing analytics
Experience leading cross functional planning processes in an operational environment
Preferred Education and Experience
Master's degree (MBA or equivalent)
Experience in automotive logistics, terminal operations, or asset intensive service environment
Experience with customer service and acting as ag intermediary between operations and customer groups
Work Authorization/Security Clearance
Must be able to obtain TWIC (Transportation Worker Identification Credential).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Amports is an equal opportunity employer and diverse candidates are encouraged to apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.