Description
Company Overview:
Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelligence.Our company's purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight has been ranked #1 for Payer Quality Analytics by clients for the last three years in the Best in KLAS report.
MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.
Position Summary:
MedInsight is seeking a skilled, versatile Program Manager to lead business operations - aligning internal activities, processes, and systems with our goals. The ideal candidate is a proactive self-starter with strong project/program management skills, a solutions mindset, and experience independently managing business policies, processes, and programs. This position reports to the Chief Business Officer.
What You'll Do
Lead simple to complex programs and projects from inception through implementation to steady-state, own planning, execution, and measurement.
Identify and lead analysis of key business processes to enhance efficiency, improve performance, and reduce costs
Lead multi-stakeholder groups and collaborate with cross-functional teams, including senior leadership, to gain buy-in, support, and alignment on business initiatives
Develop and implement learning, training and/or change management plans to ensure successful adoption of new processes and systems across the organization
Collaborate with business intelligence analysts to ensure the delivery of high-quality data insights and analytics that support decision-making and enhance business performance
Key responsibility areas:
Partnership Governance Management Own planning and business meetings between MedInsight and key partners. Translate partnership objectives and priorities into agendas, then guide presenters on presentation and materials development. Coordinate day-of logistics and facilitate to stay on agenda and achieve intended outcomes. Capture action items, prepare summaries, follow through with stakeholders on next steps, and track topics for future discussions and meetings. Prepare the Chief Business Officer for their participation in governance meetings. As requested, project manage workgroups or teams on partnership initiatives.
Quality and Risk Management Serve as subject matter expert on Milliman and MedInsight quality and risk management policies, requirements, and programs. Optimize internal processes to efficiently and fully meet requirements at a programmatic level. Manage information sources and documentation, staff training, and organization-wide program adoption. Organize and project-manage program reviews and audits. Note: as program manager, you support but do not directly perform quality or risk management duties.
Business Operations Process Management Directly support multiple core business operations workflows-including business contract management, staff and office/workplace administration, and internal enterprise systems enablement. Manage day-to-day operations to ensure efficient and compliant execution. Develop informational resources and policies, and own document and records management. Serve as a subjectmatter expert for assigned operations, advising senior leaders and supporting staff. Drive con
