GSOC Analyst
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
The Global Security Operations Center (GSOC) Analyst, under guidance of GSOC Account Manager, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe.
The individual will work in a GSOC environment, monitoring several screens. Using a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. These may range from extreme weather conditions, political instability, crime, terror, to technical failures. Lastly, given the various roles the GSOC Lead will support leadership experience to Supervise staff on assigned shifts, providing coaching, recognition, and discipline within approved empowerment range is a must.
Essential Job Functions:
Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
Assisting company employees in all concerns that pertain to safety and security
Monitoring travel safety and security of company's employees
Conducting ongoing review of multiple systems and sources to detect potential risks
Notifying and coordinating corporate response by distribution of advisories and other communications
Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
Provides back-up, support, and on-call function as needed
May lead day to day operations on respective shift supporting
Oversee the implementation and application of policies and procedures
Provide Quality Assurance of written reports, alarm reports and communications out of the GSOC
Engaging on Client set best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the people, assets, or customer brand
Flawless execution of Customer Communications and Escalation process to applicable stakeholders concerning any/all business impact related events
Compile, produce and review Incident Reports
Support, supervise, and assist GSOC operators as they prepare, respond, and mediate crisis related incidents
Monitor cameras, alarms, dispatch associated calls via telephone and radio, operate access control technology
Supports leadership during critical incidents
Ensures operational readiness for incident response
Additional Job Functions:
Perform other related duties and special projects as required.
Gather and prepare reports on individual and team performance metrics.
Minimum Qualifications and Requirements
High school diploma or equivalent required
At least 18 years of age
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
1-3 years of Leadership experience.
3-5 years of Corporate Security or GSOC environment experience.
Strong analytical, critical thinking and problem-solving skills.
Strong background in interpersonal and networking skills with a strong ability to work in a team environment.
Able to work under stressful conditions and adhere to tight deadlines
Able to manage multiple streams of work in a fast-paced environment.
Above average in typing WPM 30+, computer applications, general understanding of security systems and general technical aptitude through demonstrated experience.
Excellent verbal and communication skills.
Problems solving for logical solutions and remain calm and professional under stress.
Strong decision-making ability during both crisis and non-crisis situations.
Able to work with highly confidential information.
Must be able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies.
Able to work and communicate effectively with all levels of leadership
Able to analyze threats for real time impact to the client operations with the ability to develop and direct mitigation strategies
Are you interested in being part of our Team
Apply quickly and efficiently online
Interview from the convenience of your own home
Weekly pay
Competitive benefits
Flexible schedules
With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
See a different world.
"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."
#AF-PSIL
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
