Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Maestro is Docusign's new no-code workflow orchestration platform, a central part of our new Intelligent Agreement Management offering. As the Senior Product Manager for Maestro, you'll drive the evolution of key workflow capabilities, including the tools available to our customers to digitize their agreement processes. Maestro enables organizations to streamline complex agreement workflows, integrate with third-party systems, and ensure compliance through automation.
This role will be responsible for defining product strategy, prioritizing roadmaps, collaborating with engineering and design, and engaging with customers to ensure Maestro delivers best-in-class automation capabilities. You'll work with sales, marketing, and other cross-functional teams to launch new agreement automation use cases to customers. The ideal candidate has experience in SaaS product management, ideally experience designing and building no-code tools for non-technical audiences (e.g. citizen developers), and a strong track record of building products that span multiple components, features, and services.
This position in an individual contributor role reporting to the Director, Product Management
Responsibility
Define and drive the product strategy and roadmap for Docusign Maestro, with a focus on its integrations across the whole suite of Intelligent Agreement Management (IAM), external systems and applications
Mature the underlying Maestro platform to serve growing needs of larger enterprise customers, including reporting, auditing, monitoring, and permissions management
Collaborate closely with engineering, UX, marketing, sales, and customer success teams to bring high-impact product features to market
Gather customer feedback, conduct market research, and analyze usage data to identify opportunities for improving Maestro's capabilities
Prioritize and manage the product backlog, balancing short-term execution with long-term vision
Partner with business stakeholders to drive adoption, go-to-market strategies, and customer success initiatives
Represent Maestro in internal and external engagements, evangelizing its value to customers, partners, and industry analysts
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
8+ years of product management experience in SaaS or enterprise software
Experience shipping and managing complex workflow automation, platform, or integration-focused products
Experience working in an Agile development environment
Preferred
Excellent communication and stakeholder management skills
Strong analytical skills with the ability to leverage data to drive decisions
Experience with agreement workflows
