Summary You will serve as a IT SPECIALIST (SYSADMIN) in the KNOWLEDGE AND PROCESS CODE 84300 of NAVWARSYSCEN PACIFIC SAN DIEGO CA. Responsibilities You will serve as the Microsoft Power Platform and JIRA developer. You will maintain system and application configuration, user access, and issue level security to protect privacy and data integrity You will be for translating customer requirements into business automation workflows that can be scaled across the entire Center. You will implement industry standard web-best practices for designing and deploying effective user interfaces and workflows in the Hub to maximize end-user adoption. You will provide timely customer support and troubleshooting for issues encountered by employees while using the Hub and Power Platform. You will write complex JQL queries to not only build fully customized dashboards but also to enable specific issue linking and project automations. You will implement security measures to resolve vulnerabilities, mitigate risks and recommend security changes to system or system components as needed. You will provide cybersecurity recommendations to leadership based on significant threats and vulnerabilities. Requirements Conditions of Employment Qualifications I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Responsible for the analysis and development of the integration, testing, operations and maintenance of systems security. Responsible for developing overall functional requirements and system level requirements. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Develops effective marketing strategies to maximize market penetration and customer satisfaction; provides executive level management with dashboards and intelligence derived from Hub/Power Platform data and usage statistics 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Responsible for adherence to Department of Defense (DoD) information security/ information assurance policies, principles, and practices in the delivery of the Hub to NIWC employees. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: being extremely resourceful, possess a keen sense of attention to detail, be forward thinking, and be able to solve complex problems in a timely manner, with little to no oversight. NO-05: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band NO-04 in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Extensive experience in configuring and customizing JIRA, to support enterprise business processes, including dashboards, workflows, screens, fields, permission and notification schemes; ensuring compliance with DoD IT policies and implemented security controls to remediate vulnerabilities, mitigate risk, and recommend system security enhancements. NO-04: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band NO-03 in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Assisting in developing and maintaining tools in JIRA platform, to support enterprise business processes, including dashboards, workflows, screens, fields, permission and notification schemes; ensuring compliance with DoD IT policies and implemented security controls to remediate vulnerabilities, mitigate risk, and recommend system security enhancements. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience listed in the Qualifications section, applicants may qualify based on education, as follows: NO-04: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is in the Science & Technology Reinvention Laboratory (STRL) Human Resource Management System pay band for Department of Defense laboratories. The pay schedule and pay band for all Administrative Specialist/Professional Positions will be NO-1/2/3/4/5/6. This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.
