About Neuberger Berman Group LLC:
Neuberger Berman is an independent, employee-owned, global asset management firm, serving the financial needs of institutional and individual investors worldwide. Our broad capabilities include traditional and alternative equity and fixed income strategies, private equity and commodities, in addition to portfolio advice and wealth planning services. We offer a broad platform to accommodate the evolving needs of our clients.
Job Description:
The Residential Loan Operations team is seeking a driven and motivated professional who would join the team as Mortgage Loan Servicing Analyst. The Residential Loan Operations team supports a broad investment strategy which has focused on residential real estate credit for over 20 years. The Mortgage Loan Servicing Analyst would join the Operations team and would be responsible for supporting day-to-day loan servicing oversight and the administration of 25,000+ residential mortgage loans held in NB-managed portfolios.
Duties includes assisting with structured surveillance of the third-party servicers in order to improve ongoing processes, managing daily servicing operations tasks (described in more detail below), assisting the trading team with transaction operations, and providing assistance in ongoing loan-level asset management.
Given the number of individual loans under management across NB's portfolios, the candidate will need to exhibit strong organizational and Excel skills, with the desire to learn more advanced data management and analysis techniques.
This is a unique opportunity to join a team of investment and operations professionals focused on an exciting asset class within private asset-backed credit. While this role will focus on specific tasks within loan servicing management, the candidate is expected to eventually take on roles of increasing responsibility in order to positively impact the broader business.
Responsibilities:
Interface with the Portfolio Management team and outside vendors to manage the day-to-day operational (servicing-related) activities related to holding mortgage loans and loan-level asset management. Daily servicing management tasks include, but not limited to: Collateral management, MERS administration, vendor data review and internal system updates
Address certain issues that may arise with respect to the servicing of the mortgage loan portfolios. Interface with third-party servicers, loan sellers, and/or the NB Portfolio Management team to resolve in an effective and timely manner
Monitor performance of the mortgage loan portfolios using various exception reports, as well as ensure timelines with respect to collection and loss mitigation activities are maintained by all third-party loan servicers. Report to Portfolio Management on a regular basis and collaborate on servicing strategies
Assist with third-party servicer onboarding and ongoing due diligence. Work with servicers to build out their capabilities to meet NB standards and assist with service transfer notifications and system adjustments
Provide assistance to the Operations, Trading and Finance teams involved with other items related to servicing, such as trading operations, remittance reconciliation, legal agreements, etc.
Qualifications:
Bachelor's Degree in Business, Finance, Accounting, Real Estate or a related field.
1-5 years of experience in the mortgage loan industry or a similar industry. New graduates would be considered for this position; however, those with prior exposure to mortgage loan servicing would be strongly preferred. The candidate will need to become versed in the laws and regulations governing servicing activity
Strong Excel skills will be required, given the amount of data managed on a day-to-day basis. This will be evaluated during the interview process
The candidate also must have good interpersonal and communication skills, be team player and have the ability to work independently with a strong attention to detail
Neuberger Berman is unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
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Compensation Details
The salary range for this role is $60,000-$70,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact onlineaccommodations@nb.com _.
Learn about the Applicant Privacy Notice (https://www.nb.com/en/global/disclosure-privacy-policy) ._
Founded in 1939, Neuberger Berman is a private, independent, employee-owned investment manager. From offices in 39 cities worldwide, the firm manages $558 billion in client assets (as of September, 2025) across a range of strategies-including equity, fixed income, quantitative and multi-asset class, private equity and hedge funds-on behalf of institutions, advisors and individual investors globally.
Tenured, stable and long-term in focus, the firm has built a diverse team-including 770-plus investment professionals and more than 2,900 employees in total-united in their commitment to delivering client outcomes and investment excellence. It is our people who define our culture and have enabled us to be recognized by Pensions & Investments as the first or second "Best Place to Work in Money Management" for last eight consecutive years (firms with 1,000+ employees).
Neuberger Berman believes strongly that all employees are entitled to be treated with respect and dignity, and to work in a professional and safe environment. These values are the cornerstone of our firm. We prohibit any form of harassment, whether mental, verbal or physical. We do not tolerate the support of terrorist groups, acts of terrorism, or threats of violence. All who wish to be employed by the firm are expected to uphold these principles.
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