This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7338428
About the Position
Develops and maintains an understanding of the strategic alignment of
Student Affairs goals with broader University goals, ensuring a
comprehensive understanding of division needs. Proactively engage with
subject matter experts to extract and synthesize critical business
requirements, translate needs into functional requirements, and document
requirements in specifications, business process flows, analytical
tools, etc. Evaluates past and current department-level business
processes and data to drive enhancements for more informed
decision-making within the department. Foster collaborative
relationships with business stakeholders, cultivating a culture of
shared goals and leveraging best practices to comprehensively analyze
processes, applications, and data streams. Plays a pivotal role in
shaping multifaceted initiatives, working closely within an
institutional center of excellence alongside enterprise and divisional
business analysts to drive strategic impact. Champion identifying and
fulfilling Student Affairs' business intelligence, reporting, and data
analysis needs. Drive initiatives in Student Affairs to support the
divisions' current contributions and efforts to improve student
retention, academic success, wellness, and community.
Responsibilities Include
65% - Business Analysis and Process Improvement
Drives the strategic gathering of insights from diverse divisional
sources, collaborating with cross-functional teams to envision
projects, define business use cases, and outline high-level design
specifications.
Independently elicits requirements, partnering with seasoned
business analysts to offer strategic recommendations for enhancing
prioritized divisional projects with wide-ranging impact across
multiple business units and stakeholders.
Leverages a data-driven approach to create specifications of new
data business process designs for review and approval from
department management, based on examination of current business data
and information gained from systems analysts and other stakeholders.
Defines metrics and KPIs to quantify business process efficiencies
and effectiveness.
Identifies and mitigates risk factors associated with business
processes and the need for security, continuity of operations plans,
and other risk mitigations to ensure consistency, efficiency,
accuracy, and effectiveness of the unit.
Proactively addresses end-user inquiries, challenges, and service
opportunities, applying strategic thinking to deliver impactful
solutions.
Designs and executes comprehensive test plans, strategically
evaluating the systemic impact of business process enhancements on
straightforward systems. Collaborates with experienced analysts as
needed to ensure thorough evaluation of complex, multi-unit
processes.
Partners with Information Technology Services and administrative
business analysts to identify and investigate system challenges,
providing strategic recommendations, alternatives, and insights into
risks and benefits for system modification to the change request
management board.
Monitors and manages tickets, updates, fixes, and enhancements in
advance of the business units.
Creates documentation, reports, and planning documents on the use of
new or enhanced PeopleSoft updates.
Identifies opportunities for optimizing and streamlining operations
within the Student Affairs division, aligning efforts with strategic
organizational objectives.
20% - Data Analyst, Business Intelligence, and Reporting
Develops and utilizes various reporting and metrics to drive
strategic decision-making by developing and implementing a range ofreporting mechanisms and metrics to measure efficiencies and
effectiveness. Tailors custom reports to address specific business
requirements and objectives.
Collaborates cross-functionally with unit members, stakeholders, and
other stakeholders to design and refine reporting solutions that
drive informed decision-making.
Gathers and assesses University data to generate reports,
recommendations, and communications tailored for division and
department leadership. Employs data-driven insights to drive
impactful change recommendations.
Understands and applies knowledge of the appropriate handling of
university business intelligence data.
Develops and uses moderately complex analytical tools and models.
May work with other technical and functional experts when necessary
to gather information and collaborate on tools and model design.
Prioritizes equity, inclusion, and accessibility in the conduct of
analysis and presentation of reports. Applies strategic thinking to
work with diverse, complex student data, extracting meaningful
visualizations and recommendations to drive informed
decision-making.
5% - Training
Defines training requirements to deliver comprehensive support to
end users within Student Affairs while actively seeking and
analyzing feedback to enhance training effectiveness continuously.
Create and update the internal Student Affairs business analyst
training documentation.
5% - Oth