Job Description
Title: Systems Administrator (Mac)
Location: Boulder, CO -- Onsite (Hybrid may be considered after acclimation, but onsite presence is required)
Terms: Full-time
Clearance: U.S. Citizenship required and ability to obtain and maintain a Public Trust clearance
Travel: 0--10%
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Program Overview
RIVA Solutions supports the National Oceanic and Atmospheric Administration (NOAA) and its research organizations by delivering secure, reliable IT infrastructure and endpoint services that enable mission-critical scientific research and data analysis.
This role supports NOAA's Physical Sciences Laboratory (PSL) in Boulder, CO, providing advanced macOS engineering and enterprise device management services. The environment supports scientists, researchers, and technical staff whose work depends on stable, secure, and high-performance Apple systems. RIVA's work ensures these systems remain compliant with Department of Commerce (DOC), NOAA, and Office of Oceanic and Atmospheric Research (OAR) security and operational policies while delivering a seamless end-user experience.
Position Overview
RIVA Solutions is seeking a highly skilled Systems Administrator (Mac) to serve as a subject matter expert supporting enterprise macOS environments for NOAA PSL. This role is responsible for the deployment, security, automation, and lifecycle management of Apple systems using modern device management and zero-touch provisioning workflows.
The ideal candidate is deeply experienced in the Apple ecosystem, particularly Jamf Pro, Apple Business Manager, and macOS automation. This position serves as a Tier 3 escalation resource, collaborates closely with security teams, and plays a key role in ensuring endpoint compliance, performance, and usability in a research-driven environment.
Core Responsibilities
Design, configure, and maintain Jamf Pro infrastructure (cloud or on-prem)
Create and manage advanced Smart Groups, Configuration Profiles, and Policies
Manage the full macOS device lifecycle from automated enrollment through secure decommissioning
Build and maintain Zero-Touch deployment workflows using Apple Business Manager (ABM) and Automated Device Enrollment (ADE)
Maintain and enhance the Jamf Self Service portal, ensuring access to approved software and tools
Develop and maintain automation scripts using Bash/Zsh and Python to streamline configuration, patching, and deployments
Create custom tools or helper utilities to improve macOS end-user experience
Manage macOS updates and patching using Jamf policies and Apple's native update frameworks
Coordinate with IT security teams to remediate vulnerabilities and maintain compliance with DOC, NOAA, and OAR policies
Manage FileVault 2 encryption, including secure escrow of recovery keys
Deploy and manage Endpoint Detection and Response (EDR) and antivirus solutions
Ensure device compliance through automated remediation and monitoring
Serve as Tier 3 escalation support for complex macOS hardware and software issues
Evaluate new Apple hardware and macOS releases, conducting compatibility testing prior to rollout
Maintain comprehensive technical documentation, system diagrams, workflows, and end-user guides
Minimum Qualifications
Bachelor's degree in Computer Science or a related field (or equivalent professional experience)
Minimum 5 years of experience in macOS systems engineering or enterprise Apple administration
Deep hands-on experience with Jamf Pro in enterprise environments
Strong scriptingskills in Bash/Zsh and Python
Expert-level knowledge of macOS, Apple Business Manager, and Apple Push Notification services (APNs)
Solid understanding of networking fundamentals including TCP/IP, DNS, and DHCP
Familiarity with macOS security frameworks, certificates, and identity providers
Strong troubleshooting, documentation, and communication skills
Ability to obtain and maintain a Public Trust clearance
Preferred Qualifications
Jamf 300 or 400 certification
Experience supporting scientific, research, or high-performance computing environments
Experience integrating macOS endpoints with enterprise security tooling
Prior experience supporting federal or DOC/NOAA environments
Salary
Up to $125,000, depending on experience (DOE)
RIVA Benefits
Paid Time Off / Sick Leave
Health, Dental, and Vision Coverage
Life Insurance
Retirement Benefits / 401K with company matching
HSA/FSA Spending Accounts
Long- and Short-term Disability
Pet Insurance
Wellness Program Initiatives
RIVA Flex
Additional Workplace Benefits
