Description Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role The Senior Analyst of Sales Tools & Analytics will be responsible for the secure configuration, administration, and integration of Presidio's Salesforce environment. This role ensures that Salesforce remains a trusted, compliant, and high-performing system by managing user access, sandbox environments, and data integrations in coordination with the IT Security and Infrastructure teams.This position is ideal for a technically savvy analyst who thrives in a security-conscious, integration-heavy enterprise environment . Responsibilities include: Security & Compliance - Enforce Salesforce Security Health Check and partner with Security to close remediation gaps.- Implement and manage Multi-Factor Authentication (MFA) , SSO/SAML , and IP restrictions.- Conduct regular access audits, login history reviews, and field-level permission validations.- Collaborate with Governance, Risk & Compliance (GRC) on data privacy (GDPR, SOC 2, HIPAA) standards.- Maintain and report on audit logs and Shield event monitoring (if applicable). Integration & Connector Management - Manage connected apps, API integrations, and middleware (MuleSoft, Workato, Boomi, etc.).- Administer and monitor Salesforce connectors (e.g., Outlook, Slack, Tableau, Marketing Cloud).- Partner with internal developers and external partners to validate OAuth scopes, tokens, and security policies.- Troubleshoot and document integration issues in partnership with IT and vendor teams. Sandbox & Release Management - Administer sandbox environments, coordinate refreshes, and maintain data masking for non-production orgs .- Manage metadata deployment pipelines using DevOps Center, change sets, or third-party tools (e.g., Gearset, Copado).- Document and enforce environment promotion standards across test, UAT, and production.- Collaborate with developers and QA to ensure clean release cycles. Continuous Improvement - Participate in roadmap discussions for platform evolution and scalability.- Maintain documentation of configuration, integrations, and system policies.- Stay current on Salesforce security best practices and new features. Required Skills and Professional Experience - 5-7 years of Salesforce Administration experience in a mid-to-large enterprise.- Strong knowledge of Salesforce security controls, profiles, and permission frameworks .- Experience with API management, OAuth apps, and middleware platforms .- Familiarity with sandbox management, data masking, and deployment tools .- Salesforce Certified Analyst (required). Preferred Skills and Professional Experience - Salesforce Advanced Analyst or Platform App Builder certification.- Experience with Salesforce Shield , DevOps Center , or integration tools (MuleSoft / Boomi / Workato) .- Knowledge of security frameworks such as SOC 2, NIST, or ISO 27001.- Familiarity with cloud environments (AWS, Azure) and identity tools (Okta, Azure AD). Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate Let's redefine what's next-together. **
