Description
Leads the Product & E-commerce Analytics team in supporting Whole Foods Market's digital presence through data-driven insights and analytics. Oversees the delivery of analytics solutions across the product development lifecycle, from entitlement through implementation and ongoing business operations. Partners with Product and E-commerce teams to drive decision-making through data analysis, reporting, and insights generation.
Key job responsibilities
Team Leadership & Development
Manages and develops a team of analysts and business intelligence engineers (BIEs)
Sets team priorities and ensures alignment with Product & E-commerce objectives
Facilitates team member growth and career development
Establishes best practices for analytics delivery and documentation
Analytics & Insights
Oversees development and maintenance of recurring reporting frameworks (e.g., XBRs) for Product and E-commerce performance
Leads analysis of key performance indicators (KPIs) across digital products, under the roof tech, and e-commerce platforms
Directs the design and implementation of analytics solutions for new product initiatives
Ensures quality and consistency of analytical outputs across team deliverables
Product Development Support
Partners with product teams throughout the development lifecycle to define success metrics and measurement approaches
Guides analytics strategy during product entitlement phases
Oversees implementation of measurement frameworks for new products and features
Maintains analytics documentation and knowledge base for product initiatives
Business Partnership
Serves as primary analytics partner to E-commerce leadership
Translates complex analytical findings into actionable business recommendations
Builds and maintains relationships with cross-functional stakeholders
Identifies opportunities for data-driven optimization of digital products, programs, and customer experience
Success Metrics
Team effectiveness in supporting product development and e-commerce initiatives
Quality and timeliness of analytics deliverables
Stakeholder satisfaction with analytics support
Development and retention of team talent
Implementation of scalable analytics solutions
Impact of insights on business decisions and outcomes
This role reports to the Executive Leader, E-commerce Business and works closely with Product Management, E-commerce, Operations, Marketing Analytics, and Technology teams to drive data-informed decision-making across the digital business.
Basic Qualifications
2+ years of direct management experience
Bachelor's degree in Analytics, Engineering, Computer Science, or a related field
6+ years of business intelligence and analytics experience
6+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL and reporting/analytic tools and environments, data structures and hands-on SQL coding experience
Experience with data visualization using QuickSight, Tableau, or similar tools
Experience with R, Python, or other statistical software
Preferred Qualifications
Master's degree in Business, Economics, Statistics, Engineering, or a related field
Knowledge of Six Sigma tools and Lean techniques
Experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
