T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!
Get hands-on experience, training-and a leg up on a bright future.
Learn. Achieve. Build a Career.
T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!
This is an 11-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You'll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hands-on projects and the chance to create an immediate impact.
What it's Like
The Benefits & Beyond team delivers the value beyond the wireless plan-creating and managing the perks, rewards, and experiences that make T-Mobile membership truly special. We make it effortless for customers to discover, redeem, and enjoy their benefits while helping partners integrate seamlessly into the T-Life ecosystem. Through innovations like the Membership Hub and flagship programs like Magenta Status, we turn loyalty into everyday value and elevate the customer experience across entertainment, dining, travel, and more.
What You'll Do
Collaborate with product managers, designers, engineers, and analysts to define, design, and deliver features that improve the T-Mobile App experience.
Support the product development lifecycle by documenting requirements, user stories, and acceptance criteria in tools such as Jira, Confluence, Airtable, and SharePoint.
Explore and experiment with AI-powered tools that help automate product management workflows-such as research synthesis, data analysis, backlog grooming, or content creation.
Conduct market, competitive, and user research to identify opportunities and pain points within the customer journey.
Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) and learn how cross-functional teams build and ship digital experiences at scale.
Analyze feature adoption, usage data, and feedback to identify insights and opportunities for continuous improvement.
Collaborate with stakeholders to help prioritize backlogs and contribute to the roadmap planning process.
Key Responsibilities
Support Digital Product Development: Assist in defining requirements, writing user stories, and managing workflows in tools such as Jira, Confluence, Airtable, and SharePoint.
Collaborate Cross-Functionally: Partner with product managers, designers, engineers, and analysts to deliver high-quality in-app experiences across onboarding, account management, perks, and benefits.
Incorporate AI Tools in PM Workflows: Explore and utilize AI-powered tools to enhance product management efficiency-such as automating research, data analysis, or backlog organization.
Conduct Research and Analysis: Gather customer insights and competitive intelligence to identify opportunities that improve the T-Mobile app experience.
Contribute to Agile Execution: Participate in Agile ceremonies and help track progress, analyze performance data, and provide input into product roadmap discussions.
What it Takes
Currently pursuing a Master's or Bachelor's degree in Business, Product Management, Computer Science, Human-Centered Design, or a related field.
A passion for digital innovation, mobile apps, and delivering seamless c
