Description Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role AsaPresidio IT Business Analyst within our Business Systems team, you will possess hands-on experience in both Salesforce CRM and Deltek Costpoint. This role bridges business needs with technical solutions - optimizing workflows, improving system integrations, and ensuring data consistency between Salesforce and Costpoint. The ideal candidate is analytical, detail-oriented, and adept at translating complex business requirements into actionable system improvements. You will lead end-to-end business analysis efforts for complex projects, serve as a liaison across business and IT, and guide the design and delivery of scalable solutions. Travel Requirements: This position does not require travel but may ask for up to 5% travel . Responsibilities Include: - Serve as a liaison between business stakeholders and technical teams, gathering, documenting, and analyzing business requirements.- Support, maintain, and optimize Salesforce CRM and Deltek Costpoint ERP systems to ensure seamless data flow and accurate reporting.- Analyze and document current business processes, identify gaps, and recommend improvements or automation opportunities.- Collaborate with Finance, Operations, and Sales teams to improve system integrations and ensure data integrity across platforms.- Develop and maintain dashboards, reports, and KPIs to support business decision-making.- Partner with IT and third-party vendors on system enhancements, testing, and deployments.- Manage user training, support, and change management related to system updates or process improvements.- Ensure compliance with company policies, SOX controls, and data governance standards. Required Skills and Professional Experience: - Bachelor's degree (preferably in Business Administration, Information Systems, Accounting) or the equivalent work experience and/or military experience- 3-5 years of business analysis experience in enterprise systems.- Experience with Salesforce (Sales Cloud preferred) - including workflows, reports, dashboards, and user management.- Experience with Deltek Costpoint - including modules for accounting, project management, or billing.- Familiarity with data integration tools (e.g., Dell Boomi, MuleSoft, or similar).- Strong skills in requirements gathering, documentation, and process mapping (Visio, Lucidchart, etc.).- Excellent communication and stakeholder management skills.- Ability to manage multiple priorities in a fast-paced environment.- Strong working knowledge with SQL, technical writing, and BI or reporting tools such as Power BI, Tableau, or Salesforce Analytics.- Advanced in MS Excel, MS Word, MS PowerPoint, and MS Visio / LucidChart.- Experienced in agile software development methodologies and Board management.- Advanced experience with large implementations / third party vendor tools / integrating with ERP, CRM, PSA, and Portal tools.- Salesforce Administrator Certification (ADM201) or higher.- Understanding of government contracting or project-based accounting (if applicable). Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inAI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.Here,your impact is real.Whether you're harnessing the power ofGenerative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innov
