Senior Business Manager, BA - Data Transformation, Office of the Chief Data OfficerAt Capital One, data and analytics are at the center of everything we do. It has been the essence of Capital One since our founding and is deep in our DNA. Our commitment to innovation and passion for data has skyrocketed us to a Fortune 100 company and a recognized leader in the world of data-driven decision making. We're delivering best-in-class innovation so that our 100 million customers - and counting - can manage their finances with ease. Our vision empowers us to use artificial intelligence and machine learning to transform real-time data, software, and algorithms into financial clarity. We design and build our own products, releasing them with the speed and agility required to bring new customer experiences to market quickly. We leverage data and analytics to continuously improve our business model, and even as the industry leader, we believe there is still a significant opportunity to fully transform banking and financial services.We are seeking a Senior Manager to help drive our enterprise data transformation forward. The Sr. Manager will lead a team of approximately5 business analysts to drive the central analytics that provide a broad view of our data transformation and directly inform our product roadmaps and other improvement opportunities. Key responsibilities - Lead and develop a team of approximately 5 business analysts- Define and measure what success looks like for our data transformation to align the organization and ensure clear communication to senior enterprise leaders- Identify trends in data management and data use across the company to inform product roadmaps and other improvement opportunities within our data ecosystem- Lead initiatives to improve how the enterprise uses data to drive business value, e.g. building capabilities to centrally monitor and action opportunities from insights across central analytics, product roadmap progress, and Division strategic plans General Responsibilities: - Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior- Business ownership: Have an ownership mindset including strategic planning with a 1-6 month horizon- Leadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One- Product: Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners- Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and Fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis- Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently- Partnership: Work closely with colleagues across Capital One including: Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability- Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business- Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results- Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interperson
