Overview
The Security Strategic & Ops Analytics team supports business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. The team uses innovative data analytics techniques to drive efficiency in Fraud Operations and highlight opportunities for the Fraud Detection team.
Potential Projects:
Build out scam prevention dashboard to inform stakeholders about the drivers, scope, and scale of scams to Navy Federal members
Build a proactive account takeover dashboard to highlight detection opportunities for countermeasure creation
The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.
Responsibilities
Follow standard procedures to create and/or update basic reports and dashboards
Identify trends or patterns and help prepare ongoing reports and data visualizations in order to support business decisions
Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
Partner with leaders and senior staff to define specifications for reports and analysis based on business needs and required or available data elements
Support and participate in team projects and initiatives
Utilize and adhere to data governance documents and procedures; alert supervisor if an inconsistency or inaccuracy is discovered during the course of reporting or analysis
Qualifications
Junior/Senior undergraduate or master's level student working towards a bachelor's degree in business administration, statistics, or related field
Preferred internship analyst or full-time experience in data analysis and reporting
Familiarity with business intelligence applications and/or cloud services
Familiarity with reporting capabilities of existing ERP, CRM and/or database software vendors
Familiarity with querying and/or programming for data analysis
Basic understanding of visualization & reporting components
Knowledge of statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Research skills
Interpersonal skills
Hours: Monday - Friday 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Yello and WayUp Top 100 Internship Programs
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Military Times 2024 Best for Vets Employers
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Military.com Top Military Spouse Employers 2025
2025 Handshake Early Talent Award
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 26866
