*Title: * System Engineer IV (Apple macOS System Administrator)
Location: Boulder, CO (Onsite)
Terms: Full-Time
Clearance: U.S. Citizenship with ability to obtain and maintain a Public Trust
Travel: Up to 10%
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Program Overview
The National Oceanic and Atmospheric Administration (NOAA) Global Systems Laboratory (GSL) is a world leader in applying cutting-edge research and innovative IT systems to improve weather and environmental forecasting across the globe. Based in Boulder, Colorado, GSL's mission supports the development and integration of advanced computing, modeling, artificial intelligence, and software engineering to meet the growing needs of the scientific and environmental community.
RIVA Solutions supports NOAA GSL through a range of IT, systems engineering, cybersecurity, and DevOps services. Our team plays a critical role in maintaining secure, high-performance computing environments that enable NOAA's researchers and operational teams to deliver next-generation climate, weather, and environmental solutions for the nation.
Position Overview
RIVA Solutions is seeking a System Engineer IV (Apple macOS System Administrator) to support the NOAA Global Systems Laboratory (GSL) in Boulder, CO. This role will be responsible for the design, configuration, installation, maintenance, and upgrade of Apple hardware, macOS systems, and associated peripherals. The System Engineer will also assist with end-user support and collaborate with IT peers to implement scalable, future-proof architectures that support NOAA's scientific computing mission.
Core Responsibilities
Provide direct support and helpdesk ticket response for macOS users
Manage system builds, image creation, software patching, and OS upgrades
Design, configure, and implement macOS devices within the enterprise
Support Google Apps for Government (Gmail, Calendar, Drive, Voice, Meet, etc.)
Update documentation, procedures, and user support resources
Assist with inventory processes and asset management
Collaborate with engineering staff to assess and support evolving IT needs
Perform other job-related duties as assigned
Required Qualifications
In-depth knowledge of macOS architecture, security, and troubleshooting
Experience with MDM tools (Jamf, Mosyle, Munki, ABM, etc.)
Ability to create automation tasks and policies for operational support
Ability to provision and re-provision systems efficiently
Knowledge of Smartcard (HSPD-12) authentication on macOS
Familiarity with configuration baselines (DISA STIGs, USGCB, etc.)
Strong command-line experience (Mac Terminal/Bash)
Experience with enterprise patching strategies and tools
Ability to support 100+ macOS systems in a semi-automated environment
Familiarity with security tools such as McAfee, Nessus, or Trellix
Understanding of Active Directory and Entra ID integrations
Familiarity with Apple deployment tools like Apple Configurator
Strong customer service and technical communication skills
Adaptability to evolving Apple ecosystem tools and methods
Education & Experience
Bachelor's degree in Computer Science or related discipline (or equivalent work experience)
Proven experience in macOS system administration and direct user support
Experience with JAMF, ABM, or similar enterprise Apple support tools
Apple certifications (Apple Certified IT Professional, Apple Certified Support Professional) preferred
Experience supporting Linux (Red Hat or other distros) is aplus
Salary
Up to $140,000 (based on experience)
RIVA Benefits
Paid Time Off / Sick Leave
Health, Dental, and Vision Coverage
Life Insurance
Retirement Benefits / 401K with company matching
HSA/FSA Spending Accounts
Long- and Short-Term Disability
Pet Insurance
Wellness Program Initiatives
RIVA Flex
Additional Workplace Benefits
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.
