We are looking for an experienced Consultant/Business Analyst who has experience creating complex technology roadmaps, but also doing the on-the-ground analysis work that lays the foundation for the plan. Preference is for someone with prior Municipal Government, Local Government, State Government and/or Federal Government experience (in that order). Transportation experience is also a big plus.
You will be working both remotely and hands-on with the government staff to analyze everything top-to-bottom, document it all, and create a detailed technology roadmap. You will present your plan to the Director (head of agency) and other top leaders, and it may require presentation to the public for review and feedback. Based on this feedback you will make a final timeline and roadmap for implementation.
This is a hybrid position with primarily remote activity, but you will go onsite in Spokane several times.
The work duties include:
1) Assessment of Current Technology
a. Evaluate STA's existing technology, applications, solutions, and infrastructure
b. Conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
2) Strategic Goals Alignment
a. Align technology planning with strategic goals:
Elevate the customer experience
Collaborate with community partners
Strengthen capacity to anticipate and respond to regional demands
3) Support Capabilities: Assess how each technology layer supports divisional goals:
a. Technical Infrastructure
b. Applications
c. Data
d. Information/reporting/analysis
e. Business Processes
4) Innovation Trends- Explore emerging technologies:
a. Advanced Vehicle Technologies
b. Cloud & Quantum Computing
c. Cybersecurity
d. Big Data & Analytics
e. Artificial Intelligence
f. Communication Networks
5) Technology Roadmap
a. Define short-, intermediate-, and long-term goals:
Short Term: 2026-28
Intermediate Term: 2030
Long Term: 2035
6) Budget & Resources
a. Cost and Benefit Estimates
b. Resource Allocation (Human, Financial, Technical)
c. Peer Comparisons
d. Funding Strategies
e. Key Performance Indicators (Operational, Customer, Financial, Safety)
Please email your resume, do not only apply online at WorkSource.
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