+++ This position available pending contract award +++
The Bowen Group, a values-led, industry leader in strategic communications, telehealth, health communications and wellness services, and staffing is searching for a Strategic Design and Experience Lead (SDEL).
MISSION:
The SDEL shall bridge outreach and engagement requirements and IT, Cybersecurity, and Data requirements across a strategic communications contract, driving innovation in how information, services, and experiences are delivered to the military community. The SDEL shall combine vision and execution by fostering human-centered design, guiding creative and brand strategy, interpreting customer feedback and user insights, and enabling modern, accessible, and datainformed customer experiences.
QUALIFICATIONS:
- Five (5) or more years of experience shaping and delivering strategic design, customer experience, and/or brand innovation initiatives for Government or largescale enterprise systems.
- Five (5) or more years of experience with human-centered design, analysis of user feedback and behavioral data, and/or creative/brand strategy.
- Three (3) or more years of experience providing design vision and innovation strategies to senior leadership, PMs, and product owners that align with organizational goals and objectives.
- Three (3) or more years of experience applying modern design practices, accessibility standards (e.g., Section 508/WCAG), and digital user experience principles, including managing UI/UX testing, evaluation, and optimization and developing UX strategies that incorporate journey mapping, usability testing, and iterative design in agile website and application development environments, to include native mobile applications, in support of enterprise initiatives and organizational goals and objectives.
DESIRED EXPERIENCE:
- A minimum of a bachelor's degree in a relevant field such as Communications, Marketing, Human-Centered Design, or Business.
- Experience working with or interpreting user-centered data, digital performance measures, or customer feedback and user insights to inform strategic goals.
- Certifications in usability or UX design, project and program leadership (e.g., PMI Project Management Professional or PgMP), human-centered design, or analytics/marketing.
Additional Requirements:
- Must be a U.S. citizen.
- Must have a secret clearance.
- Must be available during core business hours aligned with the Eastern Time Zone.
Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following:
- Sign on bonus and relocation incentive may be available
- Health, dental, vision insurance
- Generous paid vacation and holiday leave
- Flexible Spending Account (medical and dependent)
- 401(k) with employer match
- Life insurance
- Short-term and long-term disability
- Tuition assistance and professional development opportunities
The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.
The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at recruiting@thebowengroup.com
Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting an accommodation will be discarded.
The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
